Student Welfare & Security Officer
Ad Hoc Campus Opportunities | Higher Education Sector
Location: BN2 postcode area, South Coast
Pay Rate: £14.44 -15.21 per hour (PAYE)
Contract Type: Ongoing, Ad Hoc Assignments
Shift Pattern: 12-hour shifts (7am-7pm or 7pm-7am), across any 7 days per week
Start Date: From November 2026
We're building a small, dedicated pool of reliable and professional individuals to support a busy higher education campus during periods of annual leave, absence and additional operational requirements.
This is not a traditional door supervision role.
We're looking for approachable, customer-focused individuals who can provide reassurance, guidance and support to students, staff and visitors. The successful candidates will play an important role in promoting student well-being, undertaking welfare checks, signposting support services and helping create a safe, secure and welcoming campus environment.
If your experience comes from customer service, housing support, care, student support, hospitality, community engagement, welfare services, education or security with a strong customer-focused approach, we'd love to hear from you.
The Role
You could be working as security across a variety of campus locations including:
- General campus
- Student accommodation and halls of residence
- University libraries
- University events and public-facing areas
Typical duties may include:
- Providing a visible, professional and approachable presence across campus
- Supporting students who may be distressed, vulnerable or require assistance
- Conducting welfare checks where there are concerns for student well-being
- Signposting students to relevant support services
- Assisting visitors, students and parents with queries and guidance
- Monitoring buildings and grounds and reporting concerns
- Supporting access control and general security procedures
- Helping maintain a safe, inclusive and welcoming environment for all campus users
What We're Looking For
We're particularly interested in candidates who are:
- Friendly, approachable and genuinely enjoy helping people
- Excellent communicators with strong customer service skills
- Calm, reassuring and professional under pressure
- Comfortable dealing sensitively with welfare and well-being concerns
- Reliable, punctual and flexible to work at short notice
- Confident working independently and as part of a team
- Looking to support students in a positive and caring environment
Essential Requirements
- Valid SIA Door Supervisor Licence
- Full UK Driving Licence (driving university vans will form a part of this role)
- Ability to obtain or hold a Standard DBS Check
- Two years' employment references
- Right to Work in the UK
Training & Development
Full paid training is provided.
Training may include:
- Paid shadow shifts with experienced team members
- Online learning programmes
- Face-to-face training sessions
- Site-specific inductions
- Ongoing development across multiple campus environments
All mandatory training and induction time is fully paid.
Successful workers will initially complete a paid 12-hour shadow shift before being signed off for independent working.
Why Apply?
- £14.44 per hour PAYE
- Paid training and shadowing
- Flexible ad hoc assignments
- Opportunity to support students and make a genuine difference
- Varied work across a dynamic educational environment
- Welcoming team culture focused on well-being, support and service
Please Note
This is not a traditional door supervision/security role. Success in this position comes from strong communication skills, empathy, sound judgement and a commitment to supporting students, staff and visitors in a welcoming university environment.
Apply today to join our Student Welfare & Safety Officer talent pool and help support a safe, welcoming and inclusive campus community.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.