Job - 6 month temporary work
Title - Project Assistant within a Housing Association
Hours - 23.5 per week
Salary - (£29,946 - £32,737) Per Annum, Pro-rata
Location - Glasgow
**Please note that you will only be considered for this role if you have Housing Association experience**
JOB OUTLINE
* To provide administrative support to the Property Services Team
* To maintain good records for Property Services
* To be the first point of contact for tenant queries in relation to Property Service team programmes
RESPONSIBILITIES AND TASKS
Administrative Support
To carry out routine administrative tasks in support of the Property Services Team, liaising with the Property Services Officers
To create and maintain up-to-date project files on computer and in paper format
To prepare and issue standard letters to tenants and owners affected by proposed projects
To be the first point of contact for enquiries from tenants, owners and contractors and, where possible to deal with non-technical issues
To contribute to the preparation, printing, collation and issue of tender documents
To assist with the preparation and issue of decoration grants to affected tenants
To assist with the carrying out, collation and analysis of post-completion customer satisfaction surveys
Update Homemaster Property Management System
To receive telephone calls from tenants and re-arrange appointments and liaise with the contractor on the revised arrangements
To monitor progress against programme on a weekly basis and chase-up any missing information
To receive and promptly record no-access records and file paperwork in association with administrative support
To prepare and issue standard no-access letters to tenants failing to keep appointments
To advise the area housing management teams of repeated no-access and update Homemaster accordingly
To provide updates as required to the Property Services Manager
To provide statistical information for Board reports
General
To plan own workload to ensure effective prioritising of the varied tasks and ensure
responsibilities are met
To contribute to ensuring a comfortable and safe working environment
To undertake any training required to ensure optimum contribution to the activities of the Association
If you have worked in a Housing Association before please submit your CV. Thanks
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.