📢 Inbound Customer Service Advisor - Start Date 17th September 2026📢
💷 £12.71 per hour
📅Temporary Assignment (Initially 1 Month with Potential Extension)
Are you passionate about delivering exceptional customer service and helping people every day? We are looking for Inbound Customer Service Advisors to join a busy and supportive team in Arbroath.
What You Will Be Doing
✅ Handling inbound customer calls and enquiries professionally and efficiently
✅ Providing accurate information and resolving customer queries
✅ Delivering outstanding customer service at all times
✅ Maintaining and updating customer records accurately
✅ Collaborating with colleagues to ensure the best outcomes for customers
Working Hours
🕒 5 days out of 7, including every second weekend
🕒 Shifts between 7:00am and 10:00pm
🕒 Full flexibility is required to work across all shift patterns
What We Are Looking For
✔ Previous customer service experience (preferred)
✔ Excellent communication and interpersonal skills
✔ Strong problem-solving abilities
✔ Good IT and administrative skills
✔ A professional and positive attitude
✔ Flexibility to work a varied shift pattern
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.