Dutch Speaking Inbound Sales & Customer Service Agent
Location: Hybrid from London Office
Job Type: Temporary to Permanent
Pay Rate: £12.79 per hour
Working Hours
Monday to Friday
- 08:00 - 16:00
- 12:00 - 20:00
Saturday & Sunday
- 08:00 - 18:00
We are currently seeking enthusiastic and results-driven Dutch Speaking Inbound Sales & Customer Service Agents to support customers of Center Parcs, Pierre et Vacances and Maeva. If you have a passion for sales, enjoy speaking with customers, and thrive in a target-driven environment, we'd love to hear from you.
What You'll Be Doing
- Handling inbound sales and customer service enquiries.
- Converting customer enquiries into confirmed holiday bookings.
- Identifying opportunities to upsell upgrades, activities, extended stays, and additional products.
- Managing booking amendments, cancellations, and confirmations.
- Delivering outstanding customer service while achieving individual and team performance targets.
- Building rapport with customers and creating memorable holiday experiences.
What We're Looking For
- Fluent Dutch and English language skills.
- Proven sales experience, ideally within travel, hospitality, retail, telecommunications, or contact centre environments.
- Strong ability to influence, convert, and close sales opportunities.
- Excellent communication and relationship-building skills.
- Self-motivated with a passion for achieving and exceeding targets.
- Ability to work independently in a fast-paced environment.
- Strong attention to detail and multitasking abilities.
- Understanding of contact centre KPIs and performance measures.
What You'll Receive
- £12.79 per hour.
- Temporary to permanent opportunity.
- Full training and ongoing support.
- Remote working environment.
- Opportunity to join a global organisation with excellent career development prospects.
- A fun, customer-focused team culture.
Apply Today
If you're fluent in Dutch, passionate about sales, and looking for a role where you can make a real impact while helping customers plan unforgettable holidays, we'd love to hear from you.
Apply now to start your journey! 🚀
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.