Domestic Services Support Manager
Southampton | Full-Time | £19.57 p/h
We're looking for a manager to Lead a High-Performing Cleaning Service and make a lasting impact across a multi-site educational environment.
About the Role
Reporting to the Campus Services Manager, you will lead domestic and cleaning operations across academic, residential and public-facing facilities, ensuring high standards of cleanliness, customer satisfaction and regulatory compliance. This is 3 months contract with the possibility of getting a permanent contract.
Key Responsibilities
* Lead, motivate and develop Assistant Managers, Supervisors and Cleaning Teams (around 50 people).
* Set operational plans, quality standards and performance targets.
* Manage recruitment, workforce planning, attendance and staff development.
* Drive continuous improvement and customer service excellence.
* Manage budgets, supplier relationships and financial performance.
* Ensure full compliance with Health & Safety and legal requirements.
* Support business planning and deputise for the Campus Services Manager when required.
About You
* Significant experience delivering cleaning or facilities services through managers and supervisors.
* Extensive knowledge of cleaning methods, equipment, products and industry best practice.
* Strong leadership, coaching and people management skills.
* Experience managing budgets, resources and operational performance.
* Excellent communication and stakeholder engagement skills.
Additional Information
Primarily campus-based with occasional flexible hours required to support operational needs. Regular travel between sites within the Southampton area may be required.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.