Blue Arrow are recruiting for a customer service representative to work in Bromsgrove.
Your duties will include:
- Responding to incoming queries via telephone and email. This could be order tracking, resolving issues with delivery, providing recommendations, actioning order swaps etc.
- Outbound emails to advise of any internal delays and provide customers with updates on their orders
- Managing paperwork and ensuring orders are filed in correct supplier trays. Also updating and maintaining spreadsheet that tracks outstanding/delayed orders
Ideally candidates will have previous experience in a customer service role.
Experience/Skills:
- Magento (required)
- Sage (beneficial)
- Excel (beneficial)
Hours of work
10am-3pm, Mon-Wed, increasing to Mon-Fri from November onwards
Between £12.71 and £13.50 per hour paid weekly
Click APPLY to submit your application!
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.