Customer Service Advisor
📍 Location: Belfast, 5 Lanyon Place, Belfast, BT1 3BT
💷 Pay: £13.97 - £32.55 per hour (depending on shift pattern)
📅 Start Date: 16/11/2026
⏰ Part-Time: 25 hours per week
Shift Patterns
🕒 Rotating: 06:00-14:30 / 14:30-23:00 (2-week rotation)
🌅 Permanent Early: 06:00-14:30
🌆 Permanent Late: 14:30-23:00
🌙 Permanent Middle: 16:00-02:00
Working 5 days from 7, averaging 5.5 hours per day. All shifts include a 30-minute unpaid break.
About the Role
Join one of the UK's leading telecoms providers as a Customer Service Advisor. You'll handle customer enquiries, deliver excellent service, gather key information, and help customers access the support they need in a fast-paced, friendly environment.
Full Paid Training
4 weeks of full-time paid training (37.5 hours per week, Monday-Friday) before moving onto your chosen shift pattern.
What We're Looking For
✅ Strong communication skills
✅ Customer-focused attitude
✅ Good attention to detail
✅ Ability to remain calm under pressure
✅ Confidence following processes and using systems
Benefits
⭐ Competitive pay rates
⭐ Full paid training
⭐ Career progression opportunities
⭐ 28 days paid holiday
⭐ Pension scheme
⭐ Access to Blue Arrow's training portal
Apply Today
Looking for a rewarding customer service role with excellent training and career opportunities? Apply now and complete the short questionnaire sent to your email to fast-track your application.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.