📢 Client Services Administrator | Temporary Opportunity | Part-Time
Our client, an award-winning enforcement and debt recovery solutions provider, is looking to recruit a Client Services Administrator to join their busy Client Hub team in Stone. This is a part-time temporary position to support the team during the busy months, providing administrative support and delivering excellent service to a diverse client base.
📍 Stone, Staffordshire
🏢 Office Based Role
📅 Working Days: Tuesday, Wednesday and Friday (preferred, although flexibility can be considered)
📌 Part-Time Opportunity
💷 £12.71 per hour
🚀 About the Client Services Administrator Role
This is a varied and rewarding administration role where you'll play a key part in supporting clients and ensuring the smooth running of day-to-day operations within the Client Hub. You'll build strong relationships with clients while maintaining high levels of accuracy, compliance and customer service.
We're looking for a Client Services Administrator who demonstrates diligence, attention to detail and a proactive approach to their work.
📋 What Will You Be Doing as a Client Services Administrator?
As a Client Services Administrator, you will:
✅ Process and action client requests submitted through the shared CRM system, ensuring timely and accurate completion
✅ Conduct investigations into absconded debtors using internal tracing systems to identify updated addresses and contact information
✅ Complete accurate data entry and internal validation check to maintain compliance and data integrity
✅ Reconcile payments received through multiple payment methods, ensuring alignment with agreed payment arrangements
✅ Review client cases, identify required actions and complete follow-up activities in line with company procedures and service standards
✅ Provide flexible administrative support to the wider Administration team
✅ Build positive relationships with clients while delivering excellent customer service
✅ Support the efficient day-to-day operation of the Client Hub
🎯 What Are We Looking for in a Client Services Administrator?
We're looking for an organised, resilient and customer-focused Client Services Administrator who enjoys working in a fast-paced environment and takes pride in delivering high-quality work.
Essential Skills & Experience for the Client Services Administrator
📂 Proven experience working within an administrative role
💻 Strong IT skills, including experience using business systems and social media platforms for business purposes
🗂️ Excellent organisational skills with the ability to manage multiple priorities and changing deadlines
🗣️Strong written and verbal communication skills with exceptional attention to detail
🤝 A personable and professional approach, building credibility and positive relationships with clients and colleagues
📚 A willingness to learn, develop and adapt to changing requirements
🧩 Ability to work independently while also contributing positively to a collaborative team environment
💪 Resilient, proactive and able to work effectively under pressure
❤️ Why Join as a Client Services Administrator?
Our client has a strong reputation for delivering exceptional service and maintaining long-term client relationships. They are committed to creating a supportive, people-focused culture where employees are valued and given opportunities to grow and develop.
The organisation's core values include:
✅ Family
✅ Conscience
✅ Respect
✅ Excellence
✅ Service
✅ Trust
🌟 Benefits of Becoming a Client Services Administrator
✨ Certified Great Place to Work®
👕 Dress-Down Fridays
🚗 Free, secure on-site parking
🚆 Great motorway, train station and bus links
🌴 28 days holiday entitlement
📅 Weekly pay
💰 Company pension scheme
🛍️ Access to high street discounts
👥 Dedicated support throughout your temporary assignment
🤝 Friendly and supportive team environment
📚 Ongoing learning and development opportunities
🏢 Opportunity to gain valuable administration and customer service experience within a well-established organisation
🚀 Be part of a company where people, service excellence and professional growth are at the heart of everything they do.
📩 Apply for the Client Services Administrator Role in Stone Today
If you're an experienced administrator looking for a temporary, part-time opportunity within a supportive and professional environment, we'd love to hear from you.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.