CCEA Higher Executive Officer

Higher Executive Officer Business Assurance

Pay Rate: £20.28 per hour

Location: Belfast City Centre, Clarendon

Start Date: ASAP

Expected Duration: 31/12/2026

Benefits: Hybrid working is available with staff working a minimum of 2 days per week in the office (Clarendon) and 3 days from home. This can change based on business need and events etc.

Essential Criteria:

Education/Training

* At least 3 years' management experience in a governance/

compliance environment.

and

* Hold or successfully obtain* the IRCA Certified Lead Auditor

for ISO 9001/ISO 14001 or ISO 45001 within six months of

appointment as determined by CCEA.

*CCEA will provide the training and will offer one opportunity to resit the qualification, to be achieved

within the first 11 months of employment.

Experience

Experience of dealing with complex issues to reach a resolution for

internal and/or external customers.

Experience of managing and developing staff effectively.

Experience of overseeing compliance with ISO standards and

driving improvement.

Experience of developing and implementing policies and/or

procedures.

Experience of auditing processes and procedures to ensure

continuous improvement.

Skills/Expertise

* Demonstrable analytical and problem-solving skills.

* Excellent interpersonal skills and communication skills (to

include presentation skills).

* High level of IT literacy.

Working Hours: 36.25 - Monday to Thursday 9.00 am to 5.00 pm and Friday 9.00 am to 4.35 pm

The main duties and responsibilities include:

1. Scope
2. 1.1 The post-holder will be responsible for specified corporate responsibilities and
3. operational duties within the Business Assurance Team. In broad terms this will
4. include the areas of governance, compliance, and business improvement. All
5. activities of the post holder will support the achievement of Team and Corporate
6. The post holder's line manager will be the Deputy Business
7. Assurance Manager/Deputy Data Protection Officer.
8. 2 Key corporate responsibilities
9. 2.1 To contribute fully, at the appropriate level, to the operations of the relevant
10. Business Unit in order to achieve the objectives of CCEA's Corporate and
11. Operational Plans.
12. 2.2 To contribute fully, at the appropriate level, within the relevant Business Unit to
13. CCEA's:
14. (i) accountability and performance management framework;
15. (ii) risk management framework;
16. (iii) quality management framework; and
17. (iv) communications management framework.
18. The post holder will ensure the compliance of self and, where appropriate,
19. others with these frameworks such that they support the achievement of
20. CCEA's Corporate and Operational objectives.
21. 2.3 To assist the relevant line management, Director and Executive Team in
22. supporting the functions and responsibilities of CCEA and all of its committees.
23. 2.4 To ensure that CCEA secures value for money from the resources available to
25. 2.5 To ensure, as appropriate to the level of the post, that CCEA operates an
26. effective and transparent system of decision-making which includes a robust
27. challenge function at all levels.
28. 2
29. 2.6 To contribute fully, as consistent with the scope of this role, to the full range of
30. the Team's work in relation to business improvement models including ISO, IiP,
31. and, taking ownership, where applicable, for formal documentation, policies,
32. practices, procedures, records, reports and statistical information. The post
33. holder will be required to identify measures and targets to develop meaningful
34. approaches to benchmarking consistent with a culture of continuous
36. 2.7 To be responsible for maintaining CCEA records in accordance with the ISO
37. Overview Procedure and to become familiar with records management
38. practices and the implication of the Freedom of Information (FoI), Data
39. Protection (DP) Acts and the Environmental Information Regulations (EIR).
40. 2.8 To contribute to the effective discharge of Section 75 duties in line with CCEA's
41. Equality Scheme.
42. 2.9 To carry out any other duties, falling reasonably within the competence and
43. capability of the post holder, to support the achievement of CCEA's objectives
44. as directed by line management, Senior Managers and Executive Team.
45. Key accountabilities
46. The post holder will act as Business Assurance Executive and will provide support to
47. the Deputy Business Assurance Manager/Deputy Data Protection Officer to:
48. 3.1 ensure that the internal audit strategy and annual plans are delivered;
49. 3.2 ensure that post project evaluations are undertaken in a timely manner and that
50. learning from all audits is disseminated to staff and implemented;
51. 3.3 undertake investigations (including complaints etc) and providing responses, as
52. appropriate;
53. 3.4 oversee CCEA's certification to the ISO 9001, ISO 14001 and ISO 45001,
54. including supporting the contract management process, and ensure the
55. implementation and monitoring of action plans in respect of same;
56. 3.5 undertake benchmarking projects to deliver business improvements;
57. 3.6 ensure the development, implementation and communication of mechanisms to
58. undertake and report on monitoring of corporate, DE business and CCEA
59. operational plans;
60. 3.7 oversee the management of CCEAs Complaints Procedure in line with the
61. Customer Charter, developing same based on feedback and best practice, and
62. seeking opportunities for improvement across business processes;
63. 3.8 oversee the management of appeals, providing advice to appellants and the
64. awarding organisation, ensuring appeals guidance is adhered to, and providing
65. professional support to Appeals Hearings;
66. 3
67. 3.9 oversee the programme for the 3-yearly review of CCEA policies and key
68. corporate documents and undertake revisions to specific Business Assurance
69. policies;
70. 3.10 assist the Deputy Business Assurance Manager/Deputy Data Protection Officer
71. on the operational application of Business Assurance policies and key
72. governance arrangements;
73. 3.11 oversee the arrangements for handling duty of care cases and their close out
74. with centres in a timely manner;
75. 3.12 may be required to undertake any other duties as requested.
76. Key people management responsibilities
77. The post is a line management role, managing the Business Assurance Senior
78. Executive Officers. The post holder will:
79. 4.1 co-ordinate and monitor the output and work of others in relation to work within
80. and outside the business unit;
81. 4.2 have due regard at all times for the health and safety of self and others within
82. the relevant section, team, Business Unit and organisation in general.
83. Key financial management responsibilities
84. 5.1 The post does not have financial management responsibilities; however, the
85. post holder will support the Deputy Business Assurance Manager/Deputy Data
86. Protection Officer with regards to the Business Assurance budget, including
87. aspects of budgetary planning, control, monitoring and reporting.

If interested, please apply through the link and managing consultant will reach out to you if your CV is considered.

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