Service Engineer - Smart Buildings

Company Overview

Smart Buildings is an innovative SME within a large multinational parent company, focused on improving building performance, energy efficiency and user experience through connected digital technologies, IoT solutions and data-driven insights. The business delivers projects ranging from £10,000 to £1.5m and is undergoing significant growth and brand transformation.

Key solutions include:

· Connecting Building Management Systems (BMS) into a single SaaS platform

· Integrating BMS with IoT sensor technology to influence behavioural change

· Connecting buildings directly through IoT sensors linked to the SaaS platform

Role Overview

The Service Engineer will support a variety of customer sites including PFI Schools, PFI Hospitals, Government Estates and MOD facilities. The successful candidate will maintain and improve Building Management Systems while developing long-term customer relationships.

Key Responsibilities

· Install, configure and commission BMS components including sensors, controllers, actuators and software systems

· Carry out maintenance and servicing of Trend, Tridium and Distech BMS systems

· Participate in the reactive call-out rota (additional remuneration available)

· Provide technical support and assistance to clients

· Identify improvement and remedial work opportunities to enhance system performance

· Prepare quotations and proposals for additional works

· Develop and maintain strong customer relationships

· Deliver hands-on technical support and site-based engineering services

Impact

This role has a medium impact on the business, with responsibility for maintaining and repairing client Building Management Systems. As experience grows, the role will take on increased responsibility for system performance and operation.

Complexity

The role requires an understanding of complex building control systems, strong fault-finding capabilities and the ability to analyse multiple system issues. The successful candidate must communicate technical information clearly to non-technical stakeholders.

Qualifications & Experience

· City & Guilds, BTEC or NVQ qualification in Electrical Engineering

· Extensive knowledge and experience of BMS and HVAC systems

· Experience with Trend, Tridium, Niagara, Distech and Siemens controls

· Strong understanding of electrical systems and industry standards

· Ability to read and interpret electrical and mechanical schematic diagrams

· Understanding of IT networks

· Working knowledge of AutoCAD

· Full UK Driving Licence

· Controls training and practical controls experience

· Experience fault-finding within electrical panels

· Strong report-writing skills

Core Competencies

· Promoting Integrity and Trust

· Entrepreneurial and Innovative Thinking

· Providing Purpose and Focus

· Engaging and Collaborating with Stakeholders

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.