Our client, A Large public sector organisation, based in Lisahally is looking for an Administrative Officer to join their team as soon as possible starting 21/10/2026
Duration: Up to 51 weeks with possible extension
Rate of pay: £13.75
Location: Lisahally
Hours: 37 hours per week
Start date: 21st October
Positions primarily involve delivering customer support via telephone, with an element of administrative task work also.
Successful candidates will be expected to work to a hybrid schedule with some home working required. However, for the initial training period, staff are required to be based in the office on a full-time basis. Leave cannot be taken during this training period (which lasts around 12 weeks) except when agreed before start of assignment.
Main Duties include:
* Answering calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service.
* Working on various administrative tasks at pace.
* Working collaboratively to deliver results and the ability to work within and contribute to a team environment.
Desirable Skills:
* Ability to work in a pressurised telephony environment.
* Good verbal and written communication skills.
* Ability to build rapport with colleagues and customers.
* Ability to work accurately within set deadlines and to achieve targets.
* Basic IT skills with an aptitude for learning new systems.
* Being organised with good time management skills.
* Excellent interpersonal skills and ability to effectively communicate with members of the public.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.