<p><strong style="font-size: 22px;">Patient Services Co-ordinator - £13.45 per hour</strong></p><p> </p><p><strong>Customer Support | Healthcare Sector | Temp-to-Perm Roles | Multiple Vacancies</strong></p><p> </p><p><strong>Blue Arrow are currently hiring for 6 Patient Services Co-ordinators on behalf of a reputable client operating within the healthcare industry.</strong></p><p><strong>This opportunity is ideal for individuals looking to secure a customer-facing or office-based position, with a genuine route into a permanent role within a structured and professional setting.</strong></p><hr /><h3>The Role</h3><p>As a Patient Services Co-ordinator, you will be a key part of a busy support team, assisting patients and internal colleagues with a variety of queries and administrative duties.</p><h3>Key Responsibilities:</h3><ul><li>Handling incoming and outgoing enquiries via phone, email, and online chat</li><li>Delivering clear and accurate information while resolving queries in a timely manner</li><li>Updating and maintaining records across internal systems</li><li>Carrying out administrative tasks such as data input, document handling, and record management</li><li>Working towards team and individual KPIs and service targets</li><li>Ensuring all activities comply with company procedures, regulatory standards, and quality expectations</li></ul><p>This is a fast-moving, service-driven role that requires strong organisation, accuracy, and communication skills.</p><hr /><h3>Shift Patterns Available:</h3><ul><li><strong>6 x Full-Time Roles:</strong> Rotating shifts between 8:00am - 8:00pm, including occasional Saturdays (40 hour week)</li></ul><hr /><h3>Candidate Requirements</h3><p>We are seeking enthusiastic and dependable individuals interested in developing a career within customer service or administration.</p><h4>Essential Skills:</h4><ul><li>Excellent communication and people skills</li><li>Strong attention to detail with good organisational ability</li><li>Comfortable using IT systems and standard office software</li><li>Professional, reliable, and proactive work ethic</li><li>Flexible approach to working hours</li></ul><h4>Desirable:</h4><ul><li>Previous experience within a customer service, contact centre, or office-based environment</li></ul><hr /><h3>What's on Offer</h3><h4>Initial Contract:</h4><ul><li>Competitive hourly pay</li><li>Comprehensive induction and training programme</li><li>Friendly and supportive team environment</li><li>Opportunity to gain experience within a well-established organisation</li></ul><h4>Permanent Opportunity:</h4><p>Following a successful temp period, there is potential to move into a permanent role with a strong benefits package, including:</p><ul><li>Salary starting from £28,067.46 per annum</li><li>25 days holiday plus bank holidays</li><li>Company pension scheme</li><li>Private medical cover (after qualifying period)</li><li>Life assurance</li><li>Employee discounts platform</li><li>Ongoing learning and development</li><li>Annual company events</li><li>Paid volunteering day</li><li>Refer a friend incentive</li></ul><p> </p><p>Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.</p>

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