Sales Development Representative

Sales Development Representative

Location: Normanton

Role Objective

As a Sales Development Representative, you will play a key role in driving new business growth by proactively engaging with prospective customers.

Key Responsibilities

• Proactively generate new business through outbound calls and prospect engagement
• Clearly articulate value proposition, features and benefits
• Build strong relationships and deliver a customer-first approach
• Identify opportunities to upsell and cross-sell across the product range
• Effectively negotiate win-win commercial outcomes
• Achieve or exceed sales, gross profit and margin targets
• Consistently meet or exceed all KPI metrics
• Maintain accurate and up-to-date CRM records to support targeted sales activity

What You'll Learn & Experience

This role offers a strong foundation for a successful career in sales, including:

• Building compelling customer propositions
• Understanding the full end-to-end sales cycle
• Developing and managing a high-performing sales pipeline
• Gaining commercial awareness and profitability insights
• Hands-on field training and customer visits with experienced colleagues
• In-depth knowledge of the facilities supplies market and growth categories

Qualifications & Experience

• Previous sales or customer-facing experience is desirable but not essential
• Proven track record of achieving or exceeding performance targets
• Highly motivated with a strong desire to succeed and progress
• Resilient and confident in handling objections and challenges
• Growth mindset with transferable skills and willingness to learn
• Strong communication and interpersonal skills
• Ability to multitask across systems (CRM, web tools, etc.) in a fast-paced environment

Skills & Abilities

• Excellent verbal and written communication skills
• Strong negotiation and influencing capabilities
• Results-driven with a proactive approach to sales
• Good organisational and time management skills
• Ability to analyse customer needs and tailor solutions accordingly
• Comfortable using CRM systems and sales tools
• Team-oriented with the ability to collaborate effectively

• Positive, energetic and enthusiastic attitude
• Self-motivated with a strong work ethic
• Resilient and persistent, with a "can-do" mindset
• Customer-focused with a passion for delivering excellent service
• Adaptable and open to feedback and continuous improvement
• Ambitious with a desire to build a long-term career in sales

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.