After-Sales Associate

After-Sales Associate - Slough

What We're Looking For

Essential Technical Knowledge

• Proven experience in plumbing and bathroom products (essential).
• Ability to read and interpret technical drawings.
• Strong understanding of safety standards.
• Experience with Root Cause Analysis (RCA).

Experience

• 2-5 years in after-sales, service engineering, or a technical support role.
• Experience in a customer-facing technical environment.

Key Skills

• Excellent troubleshooting and diagnostic ability.
• Clear and confident communication skills.
• Strong customer-focused mindset.
• Well-organised with effective time management.
• Ability to write clear technical reports.
• Willingness to travel for site support when required.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.