<h1>Patient Services Therapy Co-ordinator - £13.45 per hour. </h1>Customer Service | Healthcare | Temp-to-Perm Opportunity | Multiple Vacancies Blue Arrow is currently recruiting for 10 Patient Services Therapy Co-ordinators on behalf of our client, a well-established organisation within the healthcare sector.This is an excellent opportunity for candidates seeking a customer service or office-based role with a clear pathway to permanent employment in a supportive and professional environment.<hr /><h2>The Role</h2>As a Patient Services Therapy Co-ordinator, you will play a key role within a busy customer service team, supporting patients and internal stakeholders with a range of enquiries and administrative tasks.<h3>Key Responsibilities:</h3><ul><li>Managing inbound and outbound customer enquiries via telephone, email, and live chat</li><li>Providing accurate information and resolving queries efficiently</li><li>Processing and updating information across internal systems</li><li>Completing administrative duties including data entry, document management, and record keeping</li><li>Working towards individual and team performance targets and service levels</li><li>Ensuring all work is completed in line with company processes, compliance standards, and quality requirements</li></ul>This is a fast-paced, customer-focused role requiring strong attention to detail and excellent communication skills.<hr /><h2>Shift Patterns Available</h2><ul><li>Full-Time Positions: Various shift patterns between the hours on 8am to 8pm, and occasional Saturdays</li><li>Part time Positions available, please contact us for more information</li></ul><hr /><h2>Candidate Requirements</h2>We are looking for motivated individuals who are keen to build a career in customer service or administration.<h3>Essential Skills:</h3><ul><li>Strong communication and interpersonal skills</li><li>Good attention to detail and organisational ability</li><li>Basic IT skills with confidence using office systems</li><li>Reliable, professional, and proactive approach to work</li><li>Flexibility to work shifts as required</li></ul><h3>Desirable:</h3><ul><li>Previous experience in customer service, call centre, or office-based roles</li></ul><hr /><h2>What's on Offer</h2><h3>Initial Contract:</h3><ul><li>Competitive hourly rate</li><li>Structured onboarding and full training provided</li><li>Supportive team environment</li><li>Opportunity to gain valuable experience within a reputable organisation</li></ul><h3>Permanent Opportunity:</h3>Following a successful temporary period, candidates may be offered a permanent position with a comprehensive benefits package, including: <ul><li>Salary starting from £28,067.46 per annum</li><li>25 days annual leave plus bank holidays</li><li>Pension scheme</li><li>Private medical insurance (subject to qualifying period)</li><li>Life assurance</li><li>Employee discount platform</li><li>Ongoing training and career development opportunities</li><li>Annual company events</li><li>Paid volunteer day</li><li>Refer a friend scheme</li></ul>Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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