Neighbourhood Officer Required In housing you can make a real difference, the role of Neighbourhood Officer will involve:<ul><li>Overseeing tenancy management and estate issues.</li><li>Dealing with Anti-Social behaviour from minor reports to serious cases, and actively be involved in multi - agency work to resolve issues.</li><li>Dealing with sensitive safeguarding matters</li><li>Carrying our regular block and estate inspections.</li><li>Involvement in the management of new build properties for all tenancy management issues.</li><li>Conducting tenancy reviews for all properties within the allocated patch</li><li>Reviewing service charges and depreciation</li></ul>As Neighbourhood Officer, we need you to have:<ul><li>Ability to carry out interviews to discuss sensitive customer issues</li><li>Excellent I.T Skills</li><li>Ability to develop successful professional relationships with partners to achieve positive outcomes</li><li>Willingness and ability to work flexibly and to attend meetings and other events outside normal business hours to meet the needs of the service</li><li>Ability to adapt positively to change, be resilient to challenges, obstacles, and handling conflict</li><li>Highly self-motivated, able to act with integrity and show drive and enthusiasm</li><li>Current clean driving licence and access to a car</li></ul>We would be excited if you have:<ul><li>Experience working with a Social Housing Provider or similar customer facing role</li><li>Ability to be innovative and look for ways to improve customer experience</li></ul> Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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