Operations Manager - Transport & Logistics Perm

Operations Manager - Transport & Logistics

Our client is a well-established, family-run business operating since 1995, built on strong values of service, reliability, and continuous improvement.

The business has grown significantly through ongoing investment and diversification, offering:

• Container and general haulage
• Warehousing and storage solutions
• Depot and workshop services
• Training and support services

Located close to major transport networks, with additional operational presence in Grangemouth, they support customers across Scotland and beyond.

The company holds:

• ISO 9001, ISO 14001, ISO 45001 accreditation
• RHA and UKWA membership

🎯 Role Overview

This is a key leadership role within the business, responsible for managing and supporting transport operations across all departments.

The successful candidate will ensure:

• Safe, compliant, and efficient delivery of goods
• Strong operational performance against KPIs
• Cost-effective use of fleet and driver resources
• High standards of health & safety

You will work cross-functionally, building strong relationships across the organisation to support overall business success.

🔧 Key Responsibilities

Operational Management

• Oversee day-to-day transport operations across the business
• Plan for short- and long-term operational requirements
• Ensure operational continuity across people and assets
• Deliver efficient transport planning aligned to budget and KPIs

Performance & Improvement

• Monitor performance through data analysis and KPI reporting
• Identify and implement continuous improvements
• Improve fuel efficiency and overall operational cost performance
• Prepare and present KPI reports to senior management

Resource & Fleet Management

• Ensure effective utilisation of drivers and vehicles
• Collaborate with maintenance teams to ensure fleet is fully serviced and compliant
• Manage both planned and reactive maintenance requirements

Compliance & Safety

• Ensure full compliance with:
  • Tachograph regulations
  • Working Time Directive (WTD)
  • UK & EU transport legislation
• Work closely with Health & Safety teams to uphold best practice
• Promote a culture of safe and compliant working

Commercial & Customer Focus

• Ensure customer requirements are delivered in a timely, controlled and measurable manner
• Identify and develop opportunities for new business
• Support the delivery of high service standards and customer satisfaction

Leadership & People Management

• Lead, motivate and develop operational teams
• Conduct performance reviews and identify training needs
• Support recruitment, training and retention of drivers
• Build a strong team culture focused on continuous improvement and delivery

✅ Key Experience & Qualifications

• Proven experience in transport / logistics operations management
• Strong background in:
  • Container haulage and/or general haulage
• Experience managing operational performance and financial outcomes
• Strong working knowledge of:
  • Driver Hours regulations
  • Working Time Directive (WTD)
  • UK transport legislation
• Demonstrated leadership experience managing teams
• Transport Manager CPC (desirable, not essential)
• Strong IT literacy across transport systems

🧠 Skills & Competencies

• Strong organisational and planning capability
• High level of problem-solving and continuous improvement focus
• Strong financial and budget management skills
• Ability to think logically and make decisions under pressure
• Effective leadership and team management capability
• Strong communication skills across all levels
• Good geographical knowledge

🎁 Benefits

A&D Logistics offers a competitive benefits package in line with the market.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.