Higher Clerical OfficerWhiteabbey£12.75 per hour JOB SUMMARY: The post holder will be responsible for working as part of a team and on his/her own initiative within a busy Radiology Service, providing efficient and effective administrative service to the Radiology Directorate.KEY RESULT AREAS / MAIN RESPONSIBILITIESThe post holder will:<ul><li>Act as a main link for enquiries from within and outside the department an ensure that all information/messages are communicated to relevant staff in an appropriate and timely manner.</li><li>Reception duties - first point of contact with radiology patients to include outpatient reception duties, dealing with GP Rapid Response referrals and visiting clinic schedule management. </li><li>Appointing duties - using Radiology Information System and Encompass to make, reschedule, cancel and manage appointments appropriately in line with IEAP policy.</li><li>Partial booking duties - dealing with patient enquiries, appointment bookings, waiting lists etc.</li></ul>Telephone duties - dealing with departmental enquiries, which may include taking and passing on of clear and concise messages; and obtaining and passing on of information extracted from records/computer systemsESSENTIAL CRITERIAQualifications/ Registration/Experience5 GCSEs Grade A-C to include English &amp; Maths or equivalent PLUS 1 years Clerical / Admin experienceOrGCSE Maths and English (Grade A-C) Plus 2 years Clerical / Admin experienceIn addition applicants must possess 1 year's experience in the use of Microsoft Office Suite to include Excel and Word Processing.Equivalent qualifications considered.OtherHold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the postTo apply send cv via link to Hollie

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