Registration & Booking Clerk

Band 3 Central Registration & Booking Clerk

📍 Location: Portadown (moving to Lurgan from June 2026)
🕒 Job Type: Full-Time (37.5 hours per week)
💷 Pay Rate: £12.75 per hour | £17.22 per hour (Saturday rate)

Overview

We are currently recruiting on behalf of our public sector client for a Band 3 Central Registration & Booking Clerk. This is an excellent opportunity for an experienced administrator to join a busy healthcare environment, supporting patient booking and registration services.

Hours of Work (Shift Pattern)

Weeks 1-4 (Monday to Friday):

• 4 days: 08:00 - 16:00
• 1 day: 10:00 - 18:00

Week 5 (Monday to Saturday):

• 3 days: 08:00 - 16:00
• 1 day: 10:00 - 18:00
• 1 day: 08:00 - 11:30
• Saturday: 09:00 - 13:00

Key Duties & Responsibilities

• Manage patient bookings, including contacting patients and processing appointments
• Handle incoming and outgoing mail, ensuring timely distribution
• Process correspondence and maintain accurate administrative records
• Prioritise workload and meet deadlines in line with service standards
• Respond to routine queries and escalate where necessary
• Maintain accurate manual and computerised systems
• Develop and manage filing systems as required
• Build effective working relationships with staff and the public
• Provide general administrative and clerical support as needed

Essential Criteria

Qualifications & Experience

• 4 GCSEs (Grades A-C), including English Language, AND at least 1 year's administrative/clerical experience
  OR
• Minimum of 2 years' administrative/clerical experience

Skills

• Experience using Microsoft Word or equivalent systems
• Strong organisational and communication skills

✅ What's on Offer

• Competitive hourly rate
• Full-time hours with structured shifts
• Opportunity to gain experience within a busy healthcare environment