IT Support

📢 Job Opportunity: IT Support - CITB NI

Location: Nutts Corner Training Centre, Crumlin
Salary: £37,280 - £39,152
Contract Type: Permanent
Hours: Full-time
Closing Date: 24/10/25

CITB NI is seeking a proactive and skilled IT Support professional to join our team. This is a newly created role offering the opportunity to shape and lead IT operations across the organisation.

🔧 Key Responsibilities:

• Manage internal IT support and help desk queries
• Oversee external IT service providers and contracts
• Lead and deliver IT projects that enhance organisational efficiency
• Develop long-term IT proposals and strategic plans
• Provide short training sessions to upskill staff
• Monitor project progress and budgets
• Support strategic planning and operational performance

🎓 Essential Criteria:

• Level 4 qualification in Business, IT Management, or related discipline and 1+ years' IT support experience
  OR
  3+ years' experience managing IT support
• Experience managing third-party IT service providers
• Strong project management and communication skills
• Proficiency with project management and collaboration tools

🌟 Desirable Criteria:

• Experience in budgeting and procurement
• Strategic planning and digital transformation experience
• IT training delivery experience
• Understanding of public sector governance

This is an office-based role at our Nutts Corner Training Centre.

📨 How to Apply:
Please submit your CV and a cover letter outlining your suitability for the role or click the apply button