Working for Capita  - Make Customer Service Advisor working at a computer in the call centre

Working for Capita

At Capita, you have the opportunity to work for a large, professional company that can offer you a stimulating environment, vibrant culture, as well as considerable support and opportunities.

Capita are looking for self-motivated people who share their values and have a confident approach to everything they do to fill temporary and permanent positions across 10 locations throughout the UK.

Blue Arrow have supported Capita in recruiting team members for over 15 years, placing candidates in to various roles including,

  • Customer Support Agents in contact centres
  • Warehouse Pickers
  • Case Handlers
  • Administration 
  • Receptionists
  • Data entry
  • Finance administration
  • HR support

While the variety of roles may be extensive, they all share one common attribute – ensuring the needs of the customer are satisfied.

Capita’s customers span many sectors including local and central government, education, transport, health, emergency services, retail, telecoms, pensions, and insurances.

Depending on the business, a team member could be providing any or a few of the following services;

  • Advice
  • Problem-solving
  • Customer enquiries
  • Taking orders
  • Processing payments
  • Entering and checking data
  • Administration & system support
  • Warehouse support

Capita staff can expect a host of learning and development opportunities to ensure they are supported in their role. With Capita learning, a service that helps employees develop professionally through a variety of courses, mentoring schemes, external training, access to accredited courses, and the Capita Academies there is a support system in place to benefit everyone and every preferred method of learning.

Communication, conscientiousness and a customer-centric approach is the key to thriving and progressing in Capita. If you are confident, positive, have integrity and truly support your team, the sky really is the limit.