Blue Arrow working with Capita. Male and Female Customer Service Advisors with headsets, training.

Working with Capita

Capita is the number one provider of business process outsourcing (BPO) in the UK. Simply put, BPO is defined as the outsourcing of business functions or processes, often facilitated by IT. 

For more than 30 years Capita has been working clients across a range of sectors, including local government, central government, education, transport, health, life and pensions, insurance, and other private sector organisations. 

Blue Arrow have supported Capita with their temporary recruitment for over 15 years; supplying Call Centre Customer Service and Client Liaison staff to their offices across the UK. 


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