BT, Van Driver Job Description, female van driver climbing into the drivers seat

Van Driver Job Description

Do you enjoy driving? Then why not get paid for doing something you love. Turn your passion for the open road into a role working for one of the country’s most successful brands. BT has a number of delivery driver jobs available, and specifically with BT Supply Chain (BTSC). Having partnered with BT for twenty years, Blue Arrow is pleased to be offering Van Driver vacancies on behalf of this UK digital and telecoms giant.

As a Van Driver for BT you will provide road vehicle driving services throughout the UK. The organisation prides itself on exceptional service, so ideally, you will be committed to delivering not only goods to help with the smooth running of BT’s everyday operations, but excellent levels of service too.

You will have good verbal communication skills in order to build relationships with key stakeholders at both collection and delivery locations. Good written skills are also asked for as you will be responsible for completing paperwork, files and logs associated with BT’s collection and delivery processes.

Working efficiently and meeting deadlines are both important assets for this role, as is the ability to remain calm and professional with potentially dissatisfied stakeholders if and when you are unavoidably delayed.

Attention to detail is something else we are looking for as the ability to carefully plan the most efficient routes and keep an eye on your vehicle to foresee any mechanical issues can help to prevent problems.

Locations and requirements will vary, but responsibilities will include driving to and from BTSC’s two national distribution centres; one being based in Magna Park in Lutterworth and the other in Northallerton.

Both distribution centres have onsite account teams which share nine distributed transport depots, all requiring driving support. There are a total of 98 further forward stock locations and your role will involve travelling to any of them, in line with the requirements of the BTSC/account teams.

The role of Van Driver is perfect for you if you are someone who prefers a varied role, which will not only involve travelling to lots of different locations but will provide variation in the time of day worked too. Shift patterns will be dependent upon BTSC’s differing requirements and projects. Therefore, Van Drivers are expected to be available to carry out their services 24 hours a day, 365 days a year for any of their sites.

The standard working week for BT’s delivery driver jobs is 36 hours, however drivers are paid in accordance with sign in sheets to allow for variations in daily routes.

Key Responsibilities

  • Provide van driving services throughout the UK

  • Ensure great customer service is delivered to all stakeholders

  • Build rapport with contacts at all distribution centres and delivery locations

  • Act as a professional representative of BT during journeys and on delivery of goods

  • Deliver and unload goods in accordance with health and safety standards

  • Complete any administration required in relation to the collection/delivery of goods

  • Ensure that BT’s full Code of Conduct is fully adhered to

Skills and Attributes

  • A clean UK driving licence and excellent driving skills

  • Standard ‘right to work’ checks are required

  • A customer service focus

  • Punctuality and reliability

  • Good interpersonal skills

  • The ability to remain calm and professional

  • Good verbal and written communication skills

  • Adaptability for the varying requirements of the role

  • Flexibility to handle changeable shifts

  • Stamina and concentration when driving long distances

  • Ability to plan routes efficiently

  • Attention to detail

  • Enjoyment in driving

Prior commercial driving experience is preferable for the role of Van Driver, but not essential. We require candidates to be skilled and confident drivers with a full UK driving licence (category B) and no unspent driving convictions. And of course you will need to enjoy driving to manage the large amounts of travel involved. Knowledge of UK geography would be highly beneficial.

BT requires all new starters to complete an induction. For Van Drivers, this induction is a session of two full days in which you will learn about the company and your key role in supporting the business.

As you will be playing a fundamental role in the fast-paced, ever-changing digital industry, working for BT promises to be exciting and offers ongoing opportunities. Not only will you be working for one of the best-know household brands in the UK, but BT is also one of the Sunday Times’ top six ‘best big companies to work for.’

Key benefits include:

  • Competitive salary and bonuses

  • 25 days’ holiday

  • Competitive pension scheme (with up to 9% employer contributions)

  • Share saving schemes are sometimes available

  • Paid volunteering days for helping with causes and charities that are important to you

  • Support with any ongoing training required for your role

  • Incentives and recognition in return for your hard work

  • FREE broadband, BT TV and Sport

  • Discounted packages with money off handsets for you, your friends and family

  • Employee rewards hub with money-off deals and savings on everyday products and services

As technology has evolved in recent years, BT has expanded into newer endeavours including a mobile network, TV, BT Sport and is a leading provider of Broadband throughout the UK. Staff benefit from working for one of the world’s leading digital and technology companies and in one of the most fast-paced, ambitious industries in existence.

Applicants should also be aware of BT’s fast recruitment process. BT’s Van Driver roles take a maximum of only two weeks, and often just one week from application to onboarding.

With its values of Personal, Simple, Brilliant, BT is looking for people who also share these principles. If it sounds like you, why not ‘accelerate’ your career and apply for one of our Van Driver roles below today? 

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