Programme Director
Oversees the entire managed service programme, using strategic workforce planning expertise to ensure your commercial goals and objectives are met.
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Your Trusted Partner in MSP Service Delivery
Our unique MSP offering perfectly blends innovative technology with tailored workforce strategies and industry expertise, to provide your business with confidence in every step of your MSP journey.
Your Service Delivery Team
Our team of experts are carefully chosen to give you and your colleagues comprehensive support to achieve your strategic workforce goals.
Our team structure provides multiple contact points so that you and your team are always informed and always supported. Your confidence in our ability to meet our service commitments is paramount to us.
Customer Success Manager
Acts as your primary contact to manage your day-to-day needs, providing clear communication and quick resolution of any issues. Ensures the delivery of high-quality services that meet your commercial goals and seek opportunities for continuous improvement through service quality monitoring and performance metrics.
Supply Chain Manager
Manages relationships with recruitment agencies to ensure a streamlined supply chain. This includes reporting on supplier performance, negotiating standardised pay rates and monitoring compliance.
Talent Acquisition Specialist
Implements a tailored recruitment strategy to attract and recruit top talent to meet your job role requirements and ensuring all compliance standards are met.
Candidate Experience Manager
Focuses on enhancing the candidate experience through a responsive and communicative service delivery that focuses on service improvement initiatives, employer brand, and competitive value proposition to attract the best available talent.
EDI Specialist – Recommended Optional Extra
Develops and implements progressive solutions to EDI (Equity, Diversity and Inclusion) challenges and social value goals.
Our Communication Framework Benefits
At Blue Arrow we combine clear communication and innovative technology to deliver the workforce insights you need when and where you need them.
Your trusted delivery team collaborate and consult with you and your colleagues, building confidence in the accountability that runs throughout our approach to driving your success.
Regular Updates
Choose from weekly, monthly, and quarterly service reviews, alongside seasonal planning workshops.
Detailed Reports
Review effectiveness and success with detailed reports designed to highlight value and support informed decision-making.
Open Chanels
Your service delivery team are available to support your every need.
Self-Service Access
Stay up-to-date with your workforce data and key metrics with our easy-to-use self-service interface.
Backed by a Whole Business of Workforce Experts
With Blue Arrow, your service delivery team is powered by a whole business infrastructure of specialist expertise.
Their collaborative efforts ensure that our Managed Service Programme (MSP) operates seamlessly, providing your business with reliable, efficient, and high-quality service.
Awareness and integration of sustainability metrics are central to the productive and effective delivery of Blue Arrow’s MSP solutions. Each role within our service delivery team carries a remit dedicated to environmental and social value. Unlike neutral vendor and VMS-only solutions, we deliver the staff your business needs while prioritising sustainability and social impact.
Empowering Workforce Agility with Confidence
At Blue Arrow, our Managed Service Programme (MSP) is built on a foundation of simplicity, reliability, and strategic innovation. We deliver a robust, data-driven approach to contingent workforce management that ensures speed, compliance, and cost-efficiency, without compromising on quality.
Data-Driven Decisions
Advanced Analytics: Identify trends and optimise workforce strategies.
Custom Insights: Tailored reporting aligned with your business goals.
Informed Planning: Make smarter, faster decisions with actionable data.
Simplicity at the Core
User-Friendly Processes: Designed to reduce complexity and enhance productivity.
Automation Efficiency: Seamless management of compliance standards.
Streamlined Invoicing: Consolidated billing for clarity and efficiency.
Continuous Improvement
Ongoing Reviews: Regular process evaluations to enhance service delivery.
Innovation-Driven: Embracing new technologies and methodologies.
Strategy Evolution: Adapting to your changing workforce needs.
Strategic Workforce Solutions
At Blue Arrow, we pride ourselves on providing simple, reliable and effective workforce solutions to ensure you achieve your strategic workforce goals. Our expert team are here to guide you every step of the way to guarantee you receive the comprehensive support you deserve.
Tailored Solutions
Our bespoke workforce planning is aligned with your objectives and we offer flexible models that scale with your business.
Proactive Talent Pool Management
By partnering with Blue Arrow, we can help you to fully optimise your workforce management, providing rapid access to pre-qualified talent. Our expert forecasting of your workforce needs ensures we provide an agile response to demand fluctuations.
Compliance Management
We ensure the protection of your employer brand through ethical practices and rigorous adherence to legal and regulatory standards.
Our MSP Solutions
Managed Service Provision
Discover how our Managed Service Provision (MSP) streamlines recruitment, enhances supplier management and ensures compliance. From talent acquisition to workforce efficiency, we help businesses reduce costs, improve scalability and gain full visibility over their contingent workforce.
What is our MSP Implementation Process
Discover how Blue Arrow's MSP implementation process can streamline your recruitment strategy. Our tailored approach ensures efficient workforce management, cost savings and continuous support.
MSP Technology
Discover how Blue Arrow combines decades of expertise with cutting-edge tools like ATS, CRM, VMS, and data analytics to stramline hiring, enhance compliance, and deliver scalable workforce solutions.
VMS Workforce Solutions
Discover how our Vendor Management System (VMS) solutions can streamline your contingent workforce management, enhancing efficiency and compliance.
