MSP Checklist

Checklist to manage costs, compliance and control of your agency workforce:

Supplier Due Diligence

Verify business continuity, financial safety and legal compliance. Look beyond the expected - are they up-to-date with latest employment law news?

Set Contractual Safeguards

From audit requirements, compliance obligations and KPIs, to indemnity clauses and misconduct definitions and actions.

Monitor and Audit

Schedule regular audits and reviews, not only ahead of contract renewals, but also in light of legislation changes.

Set Cost Control Measures

Consolidate talent supply chain vendors and standardise agency mark ups and rates. Use technology to track costs and prevent hidden spend.

Tech and Data Visibility

Implement a centralised workforce management platform that gives complete transparency for costs and deliverables across all agencies and sites.

Agree Clear Performance Metrics

Track what really matters and benchmark suppliers against these KPIs to support contract negotiations.

Aim for Complete Transparency

Have a ‘single source of truth’ for all your workforce data that allows for two-way dialogue and transparency with all staffing suppliers.

Consider Partnering with an MSP

Seek outsourced expertise for centralised oversight, cost-control, compliance management, supplier auditing and workforce planning.