<h2>Order Processing and Dispatch Coordinator</h2><p><strong>Location:</strong> East Lothian</p><p><strong>Salary:</strong> £32,000 to £38,000 per annum, depending on experience</p><p><strong>Hours:</strong> 40 hours per week</p><p><strong>Recruiter:</strong> Blue Arrow</p><p>Blue Arrow are recruiting on behalf of a well‑established fresh produce business based in East Lothian for an experienced Order Processing and Dispatch Coordinator. This is a key role within a fast‑paced packing and logistics environment, ensuring accurate order processing, effective stock allocation and timely customer deliveries.</p><p>Please note, due to the location of the site, candidates must have their own transport.</p><h3>The Role</h3><p>The Order Processing and Dispatch Coordinator plays a vital role in the day‑to‑day operation of the dispatch function, overseeing retailer orders, transport bookings and system updates to support the smooth and efficient dispatch of high‑quality fresh produce.</p><h3>Key Responsibilities</h3><ul><li>Receive and process daily retailer orders via email, ERP systems such as Tropos, and EDI platforms</li><li>Plan and allocate stock to meet customer orders, working closely with the packing team where required</li><li>Configure pallets to meet customer and transport requirements and accurately record dispatch information</li><li>Book daily collections and delivery slots with external hauliers, proactively resolving any issues or delays</li><li>Enter and manage orders on customer ordering platforms, ensuring full traceability through to dispatch</li><li>Prepare and issue accurate dispatch notes and delivery documentation</li><li>Monitor tray and pallet stock levels, arrange replenishment, and manage daily de‑hire of trays and pallets</li><li>Support Packhouse Managers with production planning and maintain accurate stock sheets</li><li>Provide general support and absence cover for Packhouse Managers</li><li>Assist with transport planning and communication of dispatch deadlines</li><li>Create product dispatch lines and support forward planning of raw materials and staffing</li><li>Undertake additional duties as required, which may occasionally include tasks outside the packhouse or basic maintenance and cleaning duties</li></ul><h3>Skills and Experience Required</h3><ul><li>Proven experience using ERP systems and EDI platforms, with strong Microsoft Excel skills</li><li>Excellent organisational and problem‑solving abilities</li><li>Strong communication skills, with confidence liaising with hauliers, depots and internal teams</li><li>High attention to detail, particularly in stock control and documentation</li><li>Good understanding of food hygiene, health and safety standards</li><li>Must have own transport and be reliable with attendance</li></ul><h3>Hours and Holidays</h3><ul><li>40 hours per week</li><li>Working hours to be agreed with the Head of Dispatch and Logistics</li><li>Some flexibility is required, including occasional weekend work</li><li>Overtime available at peak times throughout the year</li><li>28 days holiday per annum, pro rata</li></ul><p>If this role sounds like the right fit for you, apply today through Blue Arrow to find out more.</p><p>Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.</p>

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