Business Support Officer needed!!Salary: £14.20phLocation: City Hall, BS1Hours: Monday - Friday 8.30am - 5pm 37hs a weekTill August 2026Office task will include customer contact and inbox management Printing, posting and issuing of parking permits You will need to have good working knowledge of Microsoft 365 applications, a high level of accuracy and attention to detail and good customer service skills. There will be an interview and short test.Purpose of the jobProvides a range of business support functions to support internal and external customers. This may require service-specific skills and knowledge. Key job outcomes/accountabilities* Provide a range of business support services for one or more service areas, taking ownership and responsibility.* Make real time service decisions in response to operational issues in line with local procedures and established guidance.* Demonstrate the council's values: Dedicated, Respect, Ownership, Curious, Collaborative.* Carry out specific administrative tasks requiring a discrete skill or in-depth knowledge base.* Respond to enquiries from internal and external customers and stakeholders including escalated issues, resolving at the point of contact where possible.* To carry out, monitor and reconcile financial transactions.* Prepare and provide documentation and information.* Check service delivery and processes are in line with local guidance and legislation.* To own and drive forward process improvements. Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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