Permanent vacancy - Product Owner Hillington Salary - £45k - £55kMonday - Friday 9am - 530pm Role OverviewWe are seeking an experienced Product Owner to lead the vision, roadmap, and delivery of ActiveFM 2.0, a next-generation smart facilities management platform.This role will evolve the platform from traditional reporting into a proactive, action-driven solution, used daily by facilities management providers and end users to identify root causes and prevent critical failures across refrigeration, energy management, and BMS environments.Key Responsibilities<ul><li>Own the product vision, roadmap, and backlog for the ActiveFM platform.</li><li>Translate business goals, customer needs, and operational requirements into clear, prioritised user stories.</li><li>Ensure the platform is scalable, modular, and extensible to support multi-site, multi-tenant deployments.</li><li>Embed strong Voice of Customer insight into all product decisions through regular discovery and usability research.</li><li>Deliver features that enable action, root cause analysis, and faster issue resolution-not just data visualisation.</li><li>Oversee development of core capabilities such as compliance monitoring, energy analytics, asset management, and BMS monitoring.</li><li>Work closely with software, hardware, and business stakeholders to ensure aligned, high-quality delivery.</li><li>Maintain awareness of relevant compliance and regulatory requirements and translate these into product features.</li><li>Support go-to-market activities, including release planning, onboarding, documentation, and sales enablement.</li><li>Track product success through KPIs such as adoption, operational outcomes, and time-to-resolution improvements.</li></ul>Skills &amp; Experience<ul><li>5+ years' experience in Product Ownership, Product Management, or SaaS platform development.</li><li>Proven delivery of scalable B2B digital products with measurable customer adoption.</li><li>Strong customer empathy and ability to balance technical, operational, and commercial priorities.</li><li>Experience in facilities management, retail technology, HVAC/R, energy, or monitoring platforms is highly desirable.</li><li>Confident working in Agile environments with strong stakeholder communication skills.</li><li>Familiarity with data platforms, dashboards, or monitoring systems advantageous.</li></ul>Package &amp; Benefits<ul><li>Salary: £45,000-£55,000 (depending on experience)</li><li>30 days holiday including bank holidays</li><li>Pension scheme and discretionary annual bonus</li><li>Optional healthcare (after qualifying period)</li><li>Death in service cover</li><li>Monday-Friday core hours with some flexibility</li></ul>Why This Role?This is a high-impact opportunity to shape a mission-critical SaaS platform used across complex, multi-site environments. You'll have genuine ownership, strong influence over platform direction, and the chance to build a product that delivers real operational and compliance value for customers. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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