Compliance & Business Support Coordinator

Job Title: Compliance & Business Support Coordinator

Location: Harpenden

Job Purpose

Provide compliance admin operational support to the business. Act as a central point for workforce competence, fatigue management, document control, KPI reporting, and plant & equipment-ensuring full compliance with company and industry standards.

Key Responsibilities

• Sentinel & Compliance: Maintain workforce records, monitor competencies, arrange renewals, medicals, and testing
• Training: Track competencies, organise training, and report on expiries
• HR & Onboarding: Manage new starters, Right to Work checks, and employee records
• Fatigue Management: Monitor working hours, FRI, and escalate breaches
• SWP Management: Order, track, and ensure return of Safe Work Packs
• KPI Reporting: Compile monthly data (training, hours, safety, etc.)
• Document Control: Maintain accurate, secure, and GDPR-compliant records
• HSQE Support: Issue communications and track acknowledgements
• Facilities: Support office compliance and maintenance
• Plant & Equipment: Track servicing, calibration, and asset records
• Audits: Support audit preparation (RISQS, ISO, CHAS)

Person Specification

Essential:

• Strong admin and organisational skills
• Experience in compliance or workforce coordination
• High attention to detail
• Able to manage multiple systems and deadlines

Desirable:

• Experience in telecoms, rail, construction, or similar
• Experience supporting engineers or field teams
• Knowledge of Sentinel, RISQS, ISO, or CHAS

Ideal Candidate

Someone with admin/support experience, ideally in telecoms or a admin compliance-focused environment working with engineers.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.