Office Administrator

<h1>✨ Relay UK Call Handler - Make Every Word Count</h1>📍 Birmingham💷 £13.42 - £31.37 per hour (shift‑dependent)🕒 37.5 hours per week | 5 days over 7 (incl. weekends &amp; bank holidays)📅 Start Date: 07/04/2026📚 4 weeks full-time training (100% attendance required)<hr /><h2>💡 Do you type 50+ words per minute with 98% accuracy?</h2>If yes-your typing ability isn't just a skill…➡️ It's a lifeline.➡️ It's communication for people who rely on you.➡️ It's support in moments that truly matter.Relay UK is a vital service helping deaf, hard of hearing, and speech‑impaired individuals connect with emergency services, businesses, friends, and family. As a Relay UK Call Handler, your fast and accurate typing ensures every message is delivered clearly, safely, and in real time.This role is perfect for someone who is calm, compassionate, and confident under pressure-and who has exceptional typing skills.<hr /><h1>⭐ What You'll Be Doing</h1><h3>🖥️ Real-Time Communication</h3><ul><li>Convert spoken words into text instantly and accurately.</li><li>Support Relay UK calls, Emergency Services (999/112), Directory Enquiries (118500), and more.</li></ul><h3>👂 Communicating With Care</h3><ul><li>Stay calm, patient, and empathetic-especially during difficult or emotional calls.</li><li>Provide a reliable lifeline for users who depend on you.</li></ul><h3>🎯 Attention to Detail</h3><ul><li>Your precision keeps conversations flowing smoothly.</li><li>Your accuracy ensures clarity and safety, especially in urgent situations.</li></ul><hr /><h1>🔍 What We're Looking For</h1><h3>⌨️ Outstanding Typing Skills (Essential)</h3>You MUST type 50+ WPM at 98% accuracy.Typing will be tested during the application process.If you love fast-paced typing work and pride yourself on accuracy-this role is for you.<h3>🧠 Key Attributes</h3><ul><li>Clear, empathetic communicator</li><li>Able to stay composed under pressure</li><li>Strong attention to detail</li><li>Able to follow processes and think critically</li></ul><hr /><h1>🕒 Shift Patterns</h1>Choose between two rotating 4‑week rotas:<h3>Option 1</h3><ul><li>Shifts between 08:00-19:00 for all 4 weeks</li></ul><h3>Option 2</h3><ul><li>08:00-19:00 for 2 weeks</li><li>12:00-23:00 for the next 2 weeks</li><li>Some rest days will fall on weekends</li></ul><hr /><h1>🎁 Rewards &amp; Benefits</h1><ul><li>Competitive pay + overtime opportunities</li><li>Fully paid, comprehensive training</li><li>Career progression opportunities</li><li>Access to the Blue Arrow training portal</li><li>Pension scheme</li><li>28 days paid holiday</li></ul><hr /><h1>📝 Application Process</h1><ol><li>Typing Test</li></ol><ul><ul><li>50 WPM @ 98% accuracy (audio typing)</li></ul></ul><ol><li>Teams Interview</li><li>Client Interview &amp; typing assessment</li><li>Pre-employment checks</li></ol><ul><ul><li>DBS</li><li>References</li></ul></ul><hr /><h1>🌟 Ready to Make a Real Difference?</h1>If you want a role where your typing skills genuinely help people-and where every word you type matters-apply today and become part of a team that keeps essential communication flowing.We proudly welcome applications from all backgrounds and strive to be an inclusive employer.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Relay UK Customer Service

School Site Assistant / Caretaker required to work in the Wolverhampton area, this role will be working split shifts mornings and afternoons on an ongoing basis. Shifts: Monday - Friday, 37 hours a weekSplit shifts: 6.45am-10.15am AND 2.30pm-6.30pmPay: £13.00 per hourWeeks: Immediate Start, ongoing As a Site Assistant, you would be required to support the Site Manager at a school. Key Responsibilities<ul><li>Provide portering services, including setting up classrooms and event spaces, moving furniture, and assisting with deliveries.</li><li>Carry out general maintenance and minor repairs to buildings, fixtures, plumbing and equipment.</li><li>Liaising with contractors and escorting them around the site</li><li>Ensuring the security of the school's premises and grounds, locking at the appropriate times, closing of windows and setting of alarms. Unlocking and locking up the school site as well as individual departments. Key holding responsible.</li><li>Assisting with lettings, bookings, set up of equipment and grounds supervision of evening/weekend meetings and after school activities</li><li>Maintain outdoor areas to ensure a safe and tidy school environment - litter picking, grounds maintenance, etc</li><li>Empty bins / rubbish removal</li><li>Report any health and safety issues/ concerns to the site manager</li></ul> About you:<ul><li>Experience in general maintenance, caretaking, or site support work.</li><li>Good understanding of COSHH awareness and Health and Safety knowledge</li><li>Holds an ENHANCED Child DBS in date within the last 12 months, or an ENHANCED DBS on the update service.</li><li>Must have safeguarding training - BlueArrow can provide this if required</li><li>Ability to work both independently and as part of a team.</li></ul>Why Apply?<ul><li>Competitive pay: £13.00 per hour</li><li>Weekly payments</li><li>Holiday pay accrual</li><li>Contributory pension scheme</li><li>Access to our bespoke Blue Arrow App - ability to view your shifts, confirm your hours and submit your timesheet, able to view additional assignments, and more</li></ul>If this role is for you, please click apply now!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

School Site Assistant / Caretaker

Position: Operations ManagerKey Responsibilities:We are looking for a hands on, people focused leader who knows the trades inside out and isn't afraid to challenge, motivate, and inspire. In this role, you'll drive high quality maintenance performance across the field - leading by example, guiding Supervisors and technical teams, and ensuring every job is delivered safely, efficiently, and with the customer at the heart of it.You'll take ownership of day to day operations: managing contractors, optimising technical resources, monitoring KPIs, and keeping work on spec, on time, and on budget. You'll build strong relationships with customers and internal teams, continually raising standards and pushing for operational excellence.From shaping performance data to developing your team's technical capability, supporting voids and project work, and contributing to long term service strategy - you'll play a key role in how our maintenance operations evolve. And when the unexpected happens, you'll be the calm, capable leader who steps in to support.Qualifications and experience: <ul><li>Ideally you will be qualified in a building related subject to HNC, City &amp; Guilds or NVQ or relevant trade background</li><li>Proven experience of working within an organisation delivering maintenance and building services (preferably within Social Housing) covering multiple workstreams over a dispersed geographical area.</li><li>Ability to lead and motivate teams of skilled, trade-based employees and supervisory staff across various work streams including void repairs, responsive repairs and planned works.</li><li>Ability to demonstrate a strong customer focus and strives to continually improve quality of service provided</li></ul> Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Operations Manager - Trades

Key responsibilities<ul><li>Greeting visitors and handling incoming calls and enquires.</li><li>Managing emails, appointments, and office diaries.</li><li>General administrative duties including filing, data entry, and document management.</li><li>Ensuring the reception area and office remain organised and professional.</li></ul>Working hours:Monday - Friday, 10am - 5.00pmBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Office Administrator

Relay UK Customer Service

School Site Assistant / Caretaker

Operations Manager - Trades

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