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Job Details

Published
Location
Exeter, Devon
Role Type
Temporary
Salary
Up to £15.06 per hour
Job Ref: JN -032026-127863_1772538631

Housing Solutions Officer - Temporary Contract

Hourly Rate: £15.06

Contract Duration: Until end of June 2026

Location: Exeter, EX1 (hybrid with minimum 40% worked in the office).

We are seeking a committed and knowledgeable Housing Solutions Officer to join our team on a temporary basis. This role is critical in delivering high-quality housing advice and support to individuals who are homeless or at risk of homelessness, ensuring the Council's statutory duties under the Homelessness Reduction Act 2018 are fulfilled.

Key Responsibilities:

  • Provide comprehensive housing advice face-to-face, by phone, and email across a wide range of housing issues.
  • Conduct initial assessments and investigations for individuals presenting as homeless or threatened with homelessness.
  • Manage a caseload and determine duties under the Homelessness Reduction Act, offering person-centred advice and advocacy.
  • Liaise with external agencies including outreach services, hostel providers, and support organisations to develop creative housing solutions.
  • Take proactive steps to prevent homelessness, including interventions to help clients retain or regain accommodation.
  • Safeguard vulnerable clients by working with relevant services and making referrals where necessary.
  • Deputise for colleagues as required to maintain service standards and ensure timely placement into temporary accommodation.
  • Contribute to government targets and strategic objectives through data collection and reporting.
  • Attend multi-agency review meetings and relevant training sessions.

Desirable Experience:

  • Prior experience working with homeless individuals.
  • Strong background in casework and advocacy.
  • In-depth understanding of housing legislation, including Case Law and the Homelessness Reduction Act 2018.

This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals. If you have the relevant experience and a proactive approach, we encourage you to apply.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Apply now

What candidates say

My work doesn't consume me, I get to help out and move on.

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