Care Coordinator

Salary: £27,000 - £35,000 DOE

Hours: Monday - Friday, 8:30am - 16:30pm

Job Type: Full‑time, Permanent

Location: In person

Driving licence required

Are you ready to take the next step in your care career with a company that truly values its people? We're looking for a highly motivated Care Coordinator to join our team at Bluebird Care Cardiff & The Vale - a team that's redefining what exceptional home care looks like.

As a Care Coordinator, you'll be the heartbeat of the service, ensuring smooth scheduling and outstanding support for our Care Assistants and customers across the Vale. This is your chance to make a genuine impact every day, while enjoying brilliant rewards and being part of a supportive, people‑first team.

⭐ What You'll Love About Working With Us

• Competitive salary - £27,000-£35,000 depending on experience
• 29 days of annual leave including bank holidays plus your birthday off
• Employee of the Month awards with exciting prizes
• Monthly prize draws just for being part of the team
• Regular team socials & staff events
• Company pension
• Exclusive discounts with the Blue Light Card
• Real career development opportunities
• Supportive, friendly office team
• Free on-site parking

⭐ What We're Looking For

• Minimum 1 year's experience in the care sector (Senior Care Assistant level)
• Previous Care Coordinator experience
• Level 3 Health & Social Care (required)
• QCF in Health & Social Care & Social Care Wales registration (desirable but not essential)
• Full UK driving licence and access to your own vehicle
• Ability to stay organised, calm and focused under pressure
• Strong communication and people-management skills

⭐ What You'll Be Doing

• Scheduling and matching Care Assistants to customers
• Ensuring seamless rota cover and smooth care delivery
• Handling new referrals and processing updates to care plans
• Working closely with the office team to maintain accurate records and reports
• Supporting Care Assistants to ensure they have what they need to deliver high-quality care
• Participating in the on-call rota (1 weekday per week and 1 weekend in 4)

⭐ The Impact You'll Make

This isn't just another admin job. You'll play a central role in making sure vulnerable people receive the support they rely on - helping them stay safe, comfortable and independent at home.

If you're organised, caring, and ready to step into a role with purpose, progression and plenty of perks - we want to hear from you.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.