Customer Support

Job Title: ChefSchool Location: Reading, Working Days: Monday to FridayShifts &amp; Working hours: 7am-3.30pm (40 hours per week)Working Weeks: 38 weeks per year (term time plus inset days)Pay Details: £25,000 per AnnumWhat will I be doing?<ul><li>Reporting into the Catering Manager this role includes the preparation of the main meals with vegetarian option</li><li>Working using fresh seasonal ingredients cooking for a volume of (200+)</li><li>May include some counter service / till work </li><li>Keeping the kitchen and restaurant areas in a clean and tidy state at all times.</li></ul>We're not going to bore you with a long list of empty adjectives, we want one simple thing: awesome people to help us feed more children better food.We're open to people from all industry backgrounds, in fact, we pride ourselves on having restaurant-quality chefs in our secondary schools. We're not in the business of making school food, we're here to make good food, after all, that's why our clients and customers love us!So maybe you fancy having your weekends back, school holidays off, no more late nights and split shifts?We'll give you a place to grow and a career to be proud of. Our chefs love building rapport with the students and helping them explore different cuisines, with us, you'll be building the foundations of a positive attitude to food for life.There are loads of free qualifications and career development opportunities to be had and we've got a staff discount scheme (at over 850 retailers!)If you think you've got what it takes, we'd love to hear from you!A trade test will be required for this role. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Chef

Job Title: Chef ManagerSchool Location: Reading, RG5Working Days: Monday to FridayShifts &amp; Working hours: 6.30am-4pm (45 hours per week)Working Weeks: 42 weeks per year ( term time, inset days and 3 additional weeks)Pay Details: £40,000 per yearBenefits: Bonus potential of up to 10% of salary Free meals OnShift &amp; uniform Company pension Your Background…We're open to people with great cooking and people management skills. You will be an experienced Chef Manager, used to cooking using fresh seasonal ingredients at volume, managing your kitchen and liaising directly with onsite clients.As manager you will head up the team, making sure service runs smoothly and that all due diligence is adhered to.We're not in the business of making school food, we're here to make good food, after all, that's why our clients and customers love us! What's in it for me?So maybe you fancy working somewhere close to home, with daytime hours, and with your weekends and evenings free?Not to mention all school holidays off, giving you the opportunity for some great work-life balance.As an added bonus a free meal is supplied on shift! (and uniform)We'll give you a place to grow and a career to be proud of.There are loads of free qualifications and career development opportunities to be had and we've got a staff discount scheme at over 850 retailers!We also run monthly opportunities for the best teams to win shopping vouchers... Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Chef Manager

<h2>After-Sales Associate - Mon to Fri 9am till 5pm</h2>Berkshire<h3>Essential Technical Knowledge</h3><ul><li>Proven experience in plumbing and bathroom products (essential).</li><li>Ability to read and interpret technical drawings.</li><li>Strong understanding of safety standards.</li></ul>We're looking for a proactive, technically minded After-Sales Associate with hands-on experience in plumbing and bathroom products to join our growing team. If you enjoy solving problems, supporting customers, and working with high-quality products in the plumbing and bathroom sector, this could be the perfect next step in your career.This is a dynamic role combining 70% customer service and 30% technical support, ideal for someone who thrives in both problem-solving and customer-facing environments.<hr /><h2>The Role</h2>As our After-Sales Associate, you'll be the go-to expert once a product has been delivered. You'll ensure our customers receive fast, effective support while helping maintain the high standards our brand is known for.<h3>🔧 Customer Support &amp; Service Management</h3><ul><li>Act as the primary point of contact for after-sales enquiries.</li><li>Manage service requests, complaints, and technical queries via phone and email.</li><li>Deliver timely and professional resolutions.</li><li>Build strong, lasting customer relationships that drive satisfaction and loyalty.</li></ul><h3>🛠 Technical Support &amp; Troubleshooting</h3><ul><li>Diagnose and resolve plumbing and bathroom-related technical issues.</li><li>Provide clear remote guidance on installation, maintenance, and troubleshooting.</li><li>Apply structured problem-solving techniques, including Root Cause Analysis.</li></ul><h3>📦 Spare Parts &amp; Service Coordination</h3><ul><li>Liaise with warehouse teams to arrange replacement parts.</li><li>Maintain accurate spare parts records and service documentation.</li></ul><h3>📊 Documentation &amp; Reporting</h3><ul><li>Process service orders on the ERP system, ensuring accurate sales/purchase order tracking.</li><li>Produce service performance and product reports.</li><li>Identify trends and recurring issues to support continuous improvement.</li></ul><hr /><h2>What We're Looking For</h2><h3>Essential Technical Knowledge</h3><ul><li>Proven experience in plumbing and bathroom products (essential).</li><li>Ability to read and interpret technical drawings.</li><li>Strong understanding of safety standards.</li><li>Experience with Root Cause Analysis (RCA).</li></ul><hr /><h2>Key Skills</h2><ul><li>Excellent troubleshooting and diagnostic ability.</li><li>Clear and confident communication skills.</li><li>Strong customer-focused mindset.</li><li>Well-organised with effective time management.</li><li>Ability to write clear technical reports.</li><li>Willingness to travel for site support when required.</li></ul> Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Services - Technical after sales

<h2>Customer Services /Techincal After Sales- Berkshire</h2><h3>Essential Technical Knowledge</h3><ul><li>Proven experience in plumbing and bathroom products (essential).</li><li>Ability to read and interpret technical drawings.</li><li>Strong understanding of safety standards.</li></ul>100% Office-based | 9:00am - 5:00pmWe're looking for a proactive, technically minded After-Sales Associate with hands-on experience in plumbing and bathroom products to join our growing team. If you enjoy solving problems, supporting customers, and working with high-quality products in the plumbing and bathroom sector, this could be the perfect next step in your career.This is a dynamic role combining 70% customer service and 30% technical support, ideal for someone who thrives in both problem-solving and customer-facing environments.<hr /><h2>The Role</h2>As our After-Sales Associate, you'll be the go-to expert once a product has been delivered. You'll ensure our customers receive fast, effective support while helping maintain the high standards our brand is known for.<h3>🔧 Customer Support &amp; Service Management</h3><ul><li>Act as the primary point of contact for after-sales enquiries.</li><li>Manage service requests, complaints, and technical queries via phone and email.</li><li>Deliver timely and professional resolutions.</li><li>Build strong, lasting customer relationships that drive satisfaction and loyalty.</li></ul><h3>🛠 Technical Support &amp; Troubleshooting</h3><ul><li>Diagnose and resolve plumbing and bathroom-related technical issues.</li><li>Provide clear remote guidance on installation, maintenance, and troubleshooting.</li><li>Apply structured problem-solving techniques, including Root Cause Analysis.</li></ul><h3>📦 Spare Parts &amp; Service Coordination</h3><ul><li>Liaise with warehouse teams to arrange replacement parts.</li><li>Maintain accurate spare parts records and service documentation.</li></ul><h3>📊 Documentation &amp; Reporting</h3><ul><li>Process service orders on the ERP system, ensuring accurate sales/purchase order tracking.</li><li>Produce service performance and product reports.</li><li>Identify trends and recurring issues to support continuous improvement.</li></ul><hr /><h2>What We're Looking For</h2><h3>Essential Technical Knowledge</h3><ul><li>Proven experience in plumbing and bathroom products (essential).</li><li>Ability to read and interpret technical drawings.</li><li>Strong understanding of safety standards.</li></ul><h3> </h3>Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

After-Sales Associate

<h2>After-Sales Associate</h2>Location: Office-based | 9:00am - 5:00pm<h3>Essential Technical Knowledge</h3><ul><li>Proven experience in plumbing and bathroom products (essential).</li><li>Ability to read and interpret technical drawings.</li><li>Strong understanding of safety standards.</li></ul> <h3>Join Our Team - Where Technical Expertise Meets Outstanding Customer Care</h3>We're looking for a proactive, technically minded After-Sales Associate with hands-on experience in plumbing and bathroom products to join our growing team. If you enjoy solving problems, supporting customers, and working with high-quality products in the plumbing and bathroom sector, this could be the perfect next step in your career.This is a dynamic role combining 70% customer service and 30% technical support, ideal for someone who thrives in both problem-solving and customer-facing environments.<hr /><h2>The Role</h2>As our After-Sales Associate, you'll be the go-to expert once a product has been delivered. You'll ensure our customers receive fast, effective support while helping maintain the high standards our brand is known for.<h3>🔧 Customer Support &amp; Service Management</h3><ul><li>Act as the primary point of contact for after-sales enquiries.</li><li>Manage service requests, complaints, and technical queries via phone and email.</li><li>Deliver timely and professional resolutions.</li><li>Build strong, lasting customer relationships that drive satisfaction and loyalty.</li></ul><h3>🛠 Technical Support &amp; Troubleshooting</h3><ul><li>Diagnose and resolve plumbing and bathroom-related technical issues.</li><li>Provide clear remote guidance on installation, maintenance, and troubleshooting.</li><li>Apply structured problem-solving techniques, including Root Cause Analysis.</li></ul><h3>📦 Spare Parts &amp; Service Coordination</h3><ul><li>Liaise with warehouse teams to arrange replacement parts.</li><li>Maintain accurate spare parts records and service documentation.</li></ul><h3>📊 Documentation &amp; Reporting</h3><ul><li>Process service orders on the ERP system, ensuring accurate sales/purchase order tracking.</li><li>Produce service performance and product reports.</li><li>Identify trends and recurring issues to support continuous improvement.</li></ul>apply now<hr /><h2> </h2>Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Support

Chef

Chef Manager

Customer Services - Technical...

After-Sales Associate

Job Details

After-Sales Associate

Essential Technical Knowledge

Join Our Team - Where Technical Expertise Meets Outstanding Customer Care

The Role

🔧 Customer Support & Service Management

🛠 Technical Support & Troubleshooting

📦 Spare Parts & Service Coordination

📊 Documentation & Reporting

Apply now

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