Customer Care Specialist

🕒 Monday to Friday | 09:30-16:00📅 Temporary with potential to go Permanent✨ Excellent Work-Life BalanceAre you friendly, organised, and confident in a customer-facing role? We're looking for a Sales Counter Assistant to join our busy team. This is a fantastic opportunity for someone who enjoys variety in their workday and takes pride in delivering great service.<h3>⭐ What You'll Be Doing</h3><ul><li>Serving customers at the trade counter</li><li>Handling cash and card payments</li><li>Taking orders placed over the phone and entering them into the system</li><li>Creating purchase orders and assisting with admin tasks</li><li>Checking, managing, and replenishing stock</li><li>Assisting in the warehouse, including some heavy lifting</li><li>Supporting with deliveries when required</li></ul><h3>🚗 Driving Licence Required</h3>A valid driving licence with no more than 6 points is essential, as you may occasionally assist with deliveries to customers and clients.<h3>🌟 What We're Looking For</h3><ul><li>Strong customer service skills</li><li>Reliable and proactive attitude</li><li>Comfortable with both desk-based and physical tasks</li><li>Able to work well independently and as part of a team</li><li>Good attention to detail</li></ul><h3>💼 What You'll Get</h3><ul><li>Monday-Friday daytime hours (perfect for work-life balance!)</li><li>Friendly and supportive team</li><li>Opportunity for a permanent position for the right candidate</li></ul><hr /> Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Sales Counter Assistant

Recruitment Consultant - Catering DeskEdinburghAt Blue Arrow, we are reshaping what it means to work in recruitment. We do not just hire recruitment consultants; we invest in people with drive, personality and purpose. If you are passionate about people and excited by a role where no two days look the same, you will feel right at home in our #OneBlueFamily.We are proud to be recognised as a Financial Times Diversity Leader, holders of a Best Companies 3 star rating, and an Investors in People Platinum employer, the highest level possible. Creating an inclusive, supportive and values driven workplace is not just something we say; it is who we are.Our teams are full of high achievers, but also parents, bakers, music lovers, gym goers, mentors, dog owners and everything in between. Whoever you are and whatever your background, we celebrate it because we know our differences make us stronger.About the RoleJoin our Edinburgh branch as a Recruitment Consultant specialising in Hospitality and Catering, managing a warm desk with established clients across the city and beyond. You will play a key role in sourcing great people, building strong relationships and supporting our clients staffing needs from chefs and kitchen porters to front of house teams.You will be backed by strong tech systems, a supportive team and hybrid working once you are established. We also have a dedicated Out of Hours service to ensure your downtime truly is downtime.What You Will Be Doing<ul><li>Growing and developing relationships with new and existing catering clients</li><li>Generating and following up on sales leads</li><li>Building strong candidate networks within the hospitality and catering sector</li><li>Carrying out sales and marketing activity to hit targets and grow your desk</li><li>Visiting clients, so a driving licence and access to a car is ideal</li><li>Managing temporary and or permanent bookings from end to end</li><li>Negotiating, problem solving and providing excellent service every day</li></ul>What We Offer<ul><li>Hybrid working once you have onboarded and are performing</li><li>Competitive salary plus uncapped bonus</li><li>Quarterly salary reviews and a clear career path</li><li>Structured support for new starters including coaching, goal setting and development plans</li><li>25 days holiday plus public holidays, rising with service up to 30</li><li>Your Birthday off plus the option to buy extra holidays</li><li>Fully paid charity day each year</li><li>Access to our Wellbeing Programme including mental health first aiders and a full Calm app subscription</li><li>Lifestyle benefits, long service awards and ongoing training</li><li>A supportive, experienced management team</li></ul>Our Commitment to YouWe are a Disability Confident and forces friendly employer. If you meet the minimum criteria for the role and identify as having a disability, or you are a reservist, veteran or forces spouse or partner, we guarantee you an interview.We are committed to equity, diversity and inclusion. If you would like to anonymise your CV or need adjustments during the recruitment process, just let us know. All pronouns and identities are welcome here.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Recruitment Consultant

<h1>Put Customers First and Build Your Career in Customer Service</h1>Are you passionate about delivering exceptional customer experiences? Do you thrive on solving problems and making things right? We're looking for customer-focused, solutions-driven professionals to join a leading online retail brand in a fast-paced contact centre environment. <h1>Key Responsibilities</h1>· Handle inbound and outbound customer queries via phone, email, live chat, and social media· Provide clear advice and support throughout the customer journey· Resolve issues quickly and effectively, ensuring customer satisfaction· Coordinate with suppliers and partners to guarantee smooth service delivery· Manage complaints with empathy and a solutions-first approach <h1>What We're Looking For</h1>· Excellent communication and active listening skills· Strong problem-solving ability and attention to detail· Ability to multitask and manage workload effectively· Previous experience in customer service, contact centre, or retail support roles preferred· Positive attitude and team player mindsetBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Care Specialist

Sales Counter Assistant

Recruitment Consultant

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Put Customers First and Build Your Career in Customer Service

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