Manager - American Diner / Waffle House

Location: Fareham

Contract: Full Time, Permanent

Salary: From £29,000

Hours: All evenings off

• Midweek & Sunday: 9am-4pm
• Friday & Saturday: 9am-6pm
• 5 days per week

About the Venue

We are a newly established American-style diner offering classic comfort food in a relaxed, friendly setting. As a growing business, we're focused on building strong service standards, developing a great team culture, and delivering a consistently enjoyable guest experience.

Role Summary

As Manager, your role is to lead all daily operations, ensuring excellent service, smooth running of the venue, and a positive atmosphere for guests and staff.

This is a visible, hands‑on role where you lead from the front, motivate the team, and maintain high standards throughout service.

Key Responsibilities

• Lead and manage all front‑of‑house operations
• Maintain consistently high service and guest experience standards
• Recruit, train, and support team members
• Create staff rotas aligned with business needs
• Oversee stock control and ordering
• Ensure compliance with food safety and health & safety requirements
• Handle guest feedback professionally
• Work closely with the kitchen and operational leadership

About You

• Proven experience in hospitality management or supervisory roles
• Confident leading teams in a fast-paced, food-led environment
• Strong organisational and communication skills
• Good understanding of labour control, stock management, and financial reporting
• Calm, solutions‑focused, and positive under pressure
• Flexible and adaptable
• Eligible to work in the UK

What We Offer

• Full-time, permanent role
• Competitive salary dependent on experience
• The opportunity to grow with a developing hospitality business
• Supportive and friendly leadership culture
• A chance to shape the guest experience and build a strong team
• Excellent work-life balance with all evenings off

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.