Customer Service Advisor

<h1>Ad‑Hoc Van Drivers Wanted - Multiple Sectors (North East)</h1>Locations: Newcastle, Gateshead, Durham, MiddlesbroughPay: £13.00 per hour (minimum)Days: Monday-SaturdayStart Times: Between 06:00-08:00Shifts: Minimum 9 hours per dayContract: Ad‑hoc / Part‑time / Full‑time mix (hours not guaranteed)<hr /><h2>About the Role</h2>We are recruiting Ad‑Hoc Van Drivers to support a variety of clients across the North East. This role is ideal for drivers who want flexible work with a mixture of part‑time and full‑time availability. Hours cannot be guaranteed, but regular opportunities are available.Work may include:<ul><li>Courier and parcel delivery</li><li>Multi‑drop distribution</li><li>Tyre and automotive suppliers</li><li>Linehaul and trunking routes</li><li>General logistics support</li></ul>You will be representing our agency and providing cover for holiday, sickness, seasonal uplift, and short‑notice requirements.<hr /><h2>What We're Looking For</h2><ul><li>Experienced 3.5T van drivers</li><li>Able to start between 06:00-08:00</li><li>Comfortable with multi‑drop or longer-distance driving</li><li>Reliable, punctual, and professional</li><li>Flexible with days and hours</li><li>Good knowledge of the North East</li><li>Maximum of 6 penalty points (no DR or IN endorsements)</li></ul><hr /><h2>What We Offer</h2><ul><li>Varied assignments across respected local businesses</li><li>Minimum £13 per hour</li><li>Weekly pay</li><li>Opportunities for additional shifts</li><li>Supportive agency team committed to keeping you busy when possible</li></ul><hr /><h2>Ideal For</h2><ul><li>Semi‑retired drivers</li><li>Students with suitable experience</li><li>Drivers seeking flexible work</li><li>Individuals wanting a mix of part‑time and full‑time shifts</li></ul><hr /><h2>Apply Today</h2>If you are a reliable van driver looking for flexible work across Newcastle, Gateshead, Durham or Middlesbrough, we would like to hear from you.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Van Drivers

<div><h2>Catering Supervisor - NHS (Newcastle upon Tyne)</h2>Location: Trust‑wide (RVI &amp; Freeman) - Newcastle upon Tyne Hospitals NHS Foundation Trust Pay Band: 3<h3>Contract Type</h3><ul><li>Temporary ongoing with Blue Arrow</li><li>Opportunity to become permanent after 12 weeks</li></ul><h3>Pay Rates</h3><ul><li>Monday-Friday: £13.60 per hour</li><li>Saturday: £17.22 per hour</li><li>Sunday: £21.55 per hour</li></ul><hr /><h3>Role Overview</h3>A hands‑on supervisory position responsible for leading a catering shift within a hospital environment. The role focuses on food production and service, food hygiene and safety standards, quality control, and staff supervision.<hr /><h3>Key Responsibilities</h3><ul><li>Supervise catering staff during shifts</li><li>Prepare, cook, plate, and serve meals to patients</li><li>Maintain high standards of food hygiene, HACCP, and Health &amp; Safety</li><li>Manage staff rotas and cover staffing issues</li><li>Monitor stock levels and reduce food waste</li><li>Ensure a clean, professional, and safe working environment</li></ul><hr /><h3>Essential Requirements</h3><ul><li>NVQ Level 3 or City &amp; Guilds 706/2 in Food Preparation</li><li>Intermediate Food Hygiene Certificate (or willingness to complete within 4 weeks)</li><li>Basic IT skills (Word and Excel)</li><li>Strong communication and leadership skills</li><li>Ability to work under pressure in a hot environment</li><li>Reliable, flexible, and customer‑focused</li></ul><hr /><h3>Desirable (Not Essential)</h3><ul><li>Experience in large‑scale catering</li><li>Knowledge of HACCP and allergen awareness</li><li>Previous supervisory or management experience</li></ul><hr /><h3>Why Apply?</h3><ul><li>Ongoing temporary role with a clear route to permanency</li><li>Competitive enhanced weekend pay rates</li><li>Opportunity to work within a respected NHS Trust</li><li>Full support from Blue Arrow throughout the assignment</li></ul></div> Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Catering Supervisor - NHS Band 3

We are currently recruiting cleaners to work in schools in Newcastle and surrounding areas. Must have a child enhanced DBS or be willing to go through a new check. Days - Monday to FridayHours - 0500am - 0900am or 1500pm-1900pmPay Rate - £12.21 What we're looking for:* Experience in a similar role, using a variety of cleaning products and equipment for minimum 1 year.* Strong attention to detail, reliable, and punctual.* Experience meeting deadlines and working efficiently with minimal supervision.* Positive attitude and work well as part of a team.* Basic knowledge of Health &amp; Safety. If you are interested, please apply to this advert and one of our team will contact youBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Cleaner

Chef Roles Available - Newcastle &amp; Gateshead£16.00 - £19.00 per hourFlexible ShiftsWork-Life BalanceAre you a talented, passionate chef ready to step away from the high-pressure restaurant grind and into a role that offers stability, purpose, and flexibility? Join our team and bring your culinary expertise to care homes and schools, where your skills will truly make a difference.We'll cover the cost of your Enhanced DBS check - completely FREE!Your Role:* Craft and serve delicious, nutritious meals that meet high standards.* Maintain a spotless, safe, and compliant kitchen environment.* Deliver consistency, creativity, and care in every dish.What You'll Need:* Enhanced Adult DBS (or willingness to apply - we'll support you).* Valid Health &amp; Safety and Food Hygiene certifications.* At least 1 year of hands-on culinary experience.* Understanding of manual handling and kitchen safety.* Strong communication skills and a proactive mindset.Bonus Qualifications (Highly Valued):* City &amp; Guilds 706/1 or 706/2 Catering* NVQ Level 2 in Cookery* Level 3 Food Safety Awards* BTEC HND / Foundation Degree in Culinary Arts* Modern Apprenticeship in CookingWhy Work With Us?* Flexible working patterns to suit your lifestyle and commitments* Full-time &amp; part-time opportunities* Paid holidays, company pension, and on-site parking* Access to the Blue Arrow App - manage your schedule with ease* Be part of a supportive, inclusive team that values your contribution* Work in trusted, community-focused environmentsThis is more than just a job - it's a chance to use your culinary talent to enrich lives, support wellbeing, and enjoy a fulfilling career with real flexibility. Apply today and our Catering team will be in touch to help you take the next step!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Head Chef

Customer Service Advisor needed!Salary: £13.69 per hourLocation: Benton House, NE7Hours: Monday - Friday 8.30am - 4.30pmTill May 2026 To take calls from social housing customers reporting a repair. A typical example would be a customer reporting a fault with their boiler. Free car parking and excellent metro and bus access.Key job element * A passion for serving customers in a contact centre and face to face to face environment to deliver outstanding customer services that resolve as many interactions as possible at the first point of contact. * Ability to build rapport to understand customer needs and suggest appropriate solutions. * Ability to effectively resolve difficult situations. * Ability to remain calm and make decisions in a challenging environment * Record outcomes and update systems, including CRM with accurate information.Essential Criteria * Excellent customer service, empathy and rapport building skills with a diverse range of customers. * Resilient under pressure and able to make decisions in a busy environment and on potentially life critical calls. * Confidence in effectively dealing with challenging situations. * Able to multitask and meet deadlines. * Track record of achieving KPI's in the delivery of front-line customer services. * Able to effectively handle customer complaints to provide a positive customer experience and resolution in accordance with relevant policies and procedures. * Strong written skills to update various systems and serve customers via non-telephony channels. * Attention to detail to support CCTV monitoring services. * Track record of personal development. * Computer literate, experience of using PC's to input and extract data and familiar with use of Microsoft Windows and Office software.Apply today!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service Advisor

Van Drivers

Catering Supervisor - NHS Band 3

Cleaner

Head Chef

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