Key responsibilities:*Installation and commissioning of a variety of fire systems and security, access control, intruder and CCTV systems*Service maintenance, fault finding and repair of fire systems, and security, access control, intruder and CCTV systems, to a high level of workmanship, adhering to the latest FIA and BSI standards and codes of practice.*To take charge of co-ordinating and managing daily site operations, to ensure that clients Live installations, planned maintenance and commissioning are executed to a high standard, ensuring adherence to contract, budgets, industry codes and timelines, and client high expectations are maintained.*To build and maintain strong client relationships, by maintaining clear and effective communication with Site Manager(s), and keeping the Operations Manager and key stakeholders informed of progress, and attending site meetings as required.*Create and maintain a well motivated and high performing team, leading the team by example (fast, accurate, safe work, to latest industry codes).*Supervision / oversee work and monitor performance of team (Engineers, Newly qualified Engineers, FESS apprentices, and authorised Live sub-contractors), as required, ensuring that the team work to extremely high levels of accuracy, safety, industry codes and tight deadlines, aligned with the company's high standards of work expectations*Collaborate closely with subcontractors on daily activities, to ensure smooth workflow and high-quality execution of installations.*Respond promptly to out of hours call-outs, on a scheduled four week rota basis*Assist the Operations Manager in planning all aspects of the project based on customer requirements from inception, site survey converting quotations into sales, system design (as design technician under Ops Director supervision), commissioning plan through to installation of a variety of systems, access control, intruder and CCTV systems*Complete all documentation fully and accurately.*Act professionally at all times when representing the company (driving, uniform, presentation of ID, communications with customer on site and members of the public).*Inform Head office of all customer feedback, so they may be responded to by management in a timely manner.*Follow all site specific rules and requirements including, but not limited to, security, confidentiality, information security, environmental, health and safety, smoking, parking etc.Experience, Knowledge and Skills A minimum of three years experience working within the electronic security installation and service industry, preferably with an NSI or equivalent accredited company.*Experienced in installation, commissioning, servicing, fault finding, repairing of fire, security, access control, intruder and CCTV systems. (Gates would be also be advantageous)*Formal certification relevant to the electronic security industry*Excellent communication and client focus - highly experienced in all aspects of customer care*Strong team leader, with ability to lead the team by example, work unsupervised and as part of a team, friendly, approachable with a can-do attitude. Hardworking, reliable, conscientious, presentable, punctual, organised, methodical and focused.*Excellent attention to detail, with the ability to spot errors and question information received.*Passion for development, with a drive to further skills and learn new technologies. Adaptable to changes in theBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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