MUST HAVE A CURRENT ENHANCED CHILD DBS TO APPLY FOR THIS. Main Areas of Responsibility Reception * Greet and receive all visitors to Head Office in a professional manner, ensuring compliance with safeguarding and Health &amp; Safety protocols. * Operate the telephone switchboard, directing calls to appropriate departments or staff members, taking messages, and responding promptly to enquiries from parents/carers and the public. * Maintain the reception area and meetings rooms to a high standard, ensuring they are tidy, presentable, and reset after use. Report any maintenance issues to the Office Manager. * Support the Office Manager with office maintenance tasks, including coordinating fire drills, liaising with engineers, and managing heating/air con servicing. * Organise and prepare refreshments for meetings and events. * Update employee records to reflect staff changes for switchboard/Inventry accuracy. * Manage incoming and outgoing mail and parcels, including maintaining the franking machine account and ordering supplies. * Coordinate courier services and manage related accounts. * Maintain the academy contact sheet, ensuring Principal and PA details are current. * Foster positive relationships with staff, contractors, and external agencies to support the Federation's objectives. Administration * Provide confidential administrative support including, photocopying, typing, electronic filing, emailing, completing standard forms, and responding to routine correspondence. * Maintain both manual and digital records and management information systems. * Generate and update distribution lists and data reports as required. Manage the Federation's info@ email account including forwarding, redirecting messages and tracking incoming complaints. * Assist with the preparation and distribution of Board papers to staff and stakeholders. * Provide cover for selected duties in the absence of the Office Administrator, such as website updates. * Maintain and update Head Office Flickr account. * Collect and collate information annually for mailing lists. * Order office stationery and ensure the stationery room is organised and safe. * Reconcile monthly credit card statements and process internal recharges. * Manage and renew annual subscriptions. * Raise purchase orders and reconciled associated administrative invoices. * Undertake additional clerical and administrative tasks as reasonably requiredBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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