Admin AssistantLocation : Derby, DE2437 hours, £12.85 p/hr, Fixed Term until End of March 2026 Are you organised, proactive, and looking for a role where you can make a real impact? We're seeking an Admin Assistant to provide high‑quality administrative and customer service support across a busy and dynamic environment.This is an excellent opportunity for someone who enjoys variety, is confident using digital tools, and takes pride in delivering accurate and efficient work.<hr style="text-align: center;" />About the RoleIn this role, you will support day‑to‑day operations by delivering a wide range of administrative tasks. You'll manage documents, coordinate meetings, handle customer enquiries, and ensure information is recorded and accessible. You'll be a key part of keeping the service running smoothly and professionally.<hr style="text-align: center;" />Key ResponsibilitiesYou will:<ul><li>Provide comprehensive administrative support to multiple teams.</li><li>Produce and process documents using software such as Word, Excel, PowerPoint and other digital tools.</li><li>Maintain well‑organised electronic filing systems and ensure information is easy to locate.</li><li>Respond to customer enquiries by phone, email, and face‑to‑face, delivering consistently high‑quality service.</li><li>Input, update, and extract data from internal systems.</li><li>Use mail‑merge functions to generate letters and other communications.</li><li>Organise and coordinate meetings, appointments, and events.</li><li>Prepare meeting rooms, provide refreshments, and maintain tidy, welcoming spaces.</li><li>Process purchase orders and invoices.</li><li>Work with a variety of software platforms and online systems.</li><li>Follow internal policies, including Health &amp; Safety and equality standards.</li><li>Support the improvement of processes by identifying more effective ways of working.</li><li>Carry out additional duties appropriate to the level of the role.</li></ul><hr style="text-align: center;" />About YouYou will be someone who:<ul><li>Is highly organised with excellent attention to detail</li><li>Communicates clearly and professionally</li><li>Is confident using Microsoft Office and comfortable learning new systems</li><li>Provides excellent customer service across all communication channels</li><li>Manages multiple tasks effectively in a fast‑paced environment</li><li>Works well both independently and as part of a team</li><li>Is enthusiastic about continuous improvement and new technology</li></ul>Experience in administration is helpful but not essential - a positive attitude, reliability, and eagerness to learn are equally valued.<hr style="text-align: center;" />Why This Role MattersThis position plays a vital role in supporting the smooth running of our clients service. You will contribute to improving efficiency, supporting colleagues, and ensuring customers receive a professional and supportive experience.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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