Catering Manager - PGL

As Catering Manager, you will oversee the full catering operation, ensuring nutritious, appetising meals and excellent customer service while maintaining the highest standards of safety, compliance, and efficiency.

Food Safety & Compliance

• Ensure full compliance with Food Safety, Allergen Management, and Health & Safety regulations.
• Lead HACCP processes, risk assessments, cleaning schedules, and due diligence checks.
• Investigate incidents and food complaints using root‑cause analysis.
• Promote a strong food safety culture across the department.

Team Leadership

• Manage, coach, and develop the catering team using internal training systems.
• Oversee rotas, holidays, and resource planning.
• Support recruitment, conduct team meetings, and foster a positive, collaborative working environment.

Commercial & Operational Management

• Control stock ordering, rotation, and waste reduction.
• Manage purchasing and invoicing through internal systems.
• Monitor food spend and ensure cost‑effective operation within budget.

Customer Experience

• Deliver efficient, friendly meal service for guests and colleagues.
• Support customers with medical dietary needs and liaise with group leaders or parents.
• Respond to feedback and maintain consistent service standards.

Centre Support

• Contribute to wider centre operations, including on‑call duties, emergency response, and cross‑departmental support as part of the senior team.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.