On-Train Ticket Examiner - Glasgow Central - Part Time

On-Train Ticket Examiner

📍 Location: Glasgow Central

💰 Salary: £14,171 per year (on completion of training)

📚 Training: 7-day commercial training + 2-day induction

📄 Contract: Permanent | Part-time (15 hours per week)

⏰ Shifts: Various, including weekends

Earliest start: 05:40 | Latest finish: 22:00

Looking for a role where you can make a real impact?

Join a four-times accredited Top Employer that kept the country moving during the pandemic and continues to play a vital role in connecting communities. This is your chance to work for an organisation that values its people, champions diversity and inclusion, and provides a safe, supportive environment where you can thrive and grow.

We welcome applications from young people, women, ethnically diverse communities, LGBT+ individuals, and people with disabilities. We don't want you to fit in-we want you to add to our culture and help us innovate.

What You'll Do

• Be the face of the organisation for passengers-creating a safe, welcoming experience.
• Check and issue tickets, handle cash and card transactions accurately.
• Patrol trains, manage busy conditions, and assist with customer queries.
• Support passengers with disabilities, including using a portable ramp (up to 15kg) when required.

What We're Looking For

• A people person who thrives on delivering exceptional customer service.
• Confidence to handle challenges and resolve conflicts positively.
• Strong communication skills and the ability to work independently.
• Cash handling and customer-facing experience is desirable-but full training provided.

What's In It For You

• Competitive salary and benefits package.
• Final Salary Pension Scheme.
• Free and discounted rail travel for you and your family.
• Generous holiday allowance.
• 3% commission on ticket sales.
• Access to Hapi benefits for lifestyle and wellbeing perks.

Selection Process

• Microsoft Teams interview + final interview.
• Medical questionnaire, references, and Disclosure Scotland clearance.
• Six-month probation period.

Ready to start your journey with us? Apply today and help us keep people moving!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.