Technical Advisor

Customer Care AdvisorLocation: Belper, United KingdomContract: Full-time, TemporaryPay Rate: £12.93 per hourShift Pattern: Monday to Friday, shifts starting anytime between 08:30 and 17:30 Are you passionate about delivering exceptional customer service and resolving issues effectively?We're looking for Customer Care Advisors to join our client's team on a temporary basis and help provide world-class support to their customers. What you'll do<ul><li>Take ownership of customer complaints, ensuring successful resolutions for both the customer and the business.</li><li>Conduct thorough root-cause analysis and collaborate with internal departments to gather all necessary information.</li><li>Manage incoming calls, emails, web-based and social media complaints, prioritising responses and maintaining case ownership.</li><li>Provide clear, professional written communication and regular updates to customers and internal stakeholders.</li><li>Work closely with the legal department when complaints escalate, ensuring compliance and accurate handling.</li><li>Share insights and feedback to help improve processes and customer experience.</li></ul> What we're looking for<ul><li>Level 3 qualification in Customer Service is preferable; GCSE grade 4 in English and Maths (or equivalent) is essential.</li><li>Previous experience in customer service or complaint resolution, ideally in a fast-paced environment.</li><li>Excellent written and verbal communication skills, strong attention to detail, and proficiency in Microsoft applications and web-based tools.</li><li>Knowledge of consumer rights and related legislation is advantageous.</li><li>Empathy, resilience, and a strong drive to deliver world-class service.</li><li>Ability to manage multiple cases simultaneously while maintaining accuracy and professionalism.</li></ul>If you are interested in the above role and feel you can meet the above requirements - we would love to hear from you. Please click APPLY today and wait for a consultant to action your application. This normally happens within 24 to 48 hours.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Care Advisor

Specialist Typist - Ice Cream Feedback ProjectLocation: DerbyDates: 7th, 8th, and 9th JanuaryHours: 8:00 AM - 5:00 PM (Paid 30-minute lunch break)Pay: Competitive (details on application) About the RoleWe're looking for an exceptionally fast and accurate typist to assist with a unique project. Following an exciting ice cream tasting competition, you'll be responsible for typing up handwritten feedback from score sheets provided by five judges.<ul><li>Approximately 2,500 forms to process</li><li>Accuracy is more important than speed, but we require someone who can type up to 200 words per minute</li><li>This is a 3-day temporary assignment</li></ul> What's in it for you?<ul><li>Work in a fun and engaging environment</li><li>Be part of a quirky project involving 400-500 different ice creams</li><li>Enjoy some ice cream samples if you'd like!</li></ul> Requirements<ul><li>Proven experience as a specialist typist</li><li>Ability to maintain high accuracy under time pressure</li><li>Comfortable working on-site at Pride Park for the full duration</li></ul>If you are interested in the above role and feel you can meet the above requirements - we would love to hear from you. Please click APPLY today and wait for a consultant to action your application. This normally happens within 24 to 48 hours.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Typist

Class 1 Drivers -Ilkeston - DE7 In partnership with XPO Logistics **Temp to perm contract starting in January2026** New pass drivers supported We are currently recruiting Class 1 HGV drivers for our partner, who are a leading name in logistics on one of their flagship contracts in the building industry. The role will involve some nights out due to the nature of the UK wide deliveries undertaken so any drivers would need to be willing to do this. Job Location: Ilkeston - DE7 Contract Duration: 13 x week temp to perm, probation period Pay Rates:<ul><li>Night Shifts: £15.78 per hour</li><li>Night out payment £26.20 per night</li><li>Weekly PAYE</li></ul>Role:<ul><li>Pre-booked, ongoing shifts Monday to Friday</li><li>Paid assessments / induction (upon passing)</li><li>Drive a modern, well-maintained fleet</li></ul>How to Apply: Text - HGV STG - 07881333336Call - 01283537660 - Option 1Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Class 1 Driver

<h3>Part-time Office and Sales Support Manager</h3>Location: Pride Park, Derby (Hybrid)Salary: £25,000 - £30,000 pro rata dependant upon experience About the RoleOur client is a growing, profitable organisation based in Pride Park, Derby. They provide managed print solutions, document and content management, workflow software, mail solutions, and digital transformation services to businesses across the UK. With ambitious growth plans, they are looking for a proactive and committed individual to join the team and grow with them long-term.<hr /><h3>The Role</h3>As Office and Sales Support Manager, you'll manage all aspects of back-office administration and provide essential support to the sales team and Director. This is a varied role with periods of high activity and quieter times where you'll work independently and take initiative. Key Responsibilities:<ul><li>Ensure smooth running of back-office operations</li><li>Provide administrative and sales support to the Director and sales team</li><li>Manage invoices, debtor reports, and bank duties</li><li>Maintain and update CRM and document management systems</li><li>Handle email inboxes and forward relevant communications</li><li>Manage sales commissions and mileage forms</li><li>Support marketing activities: social media, website updates, blogs, and collateral creation</li><li>Update LinkedIn and engage with website chat visitors</li><li>Create weekly sales/invoice reports</li><li>Work with partners, customers, and suppliers</li></ul><hr /><h3>What They Are Looking For</h3><ul><li>Strong organisational and administrative skills</li><li>Excellent written English and attention to detail</li><li>Proficient in Office 365 (Word, Excel)</li><li>Willingness to learn CRM systems and marketing tools</li><li>Highly motivated, able to work independently</li><li>Honest, reliable, and punctual</li><li>Comfortable in a fast-paced environment with shifting priorities</li></ul><hr /><h3>Benefits &amp; Working Pattern</h3><ul><li>Hybrid working - approx 24 hrs per week</li><li>Flexible hours and days for the right candidate</li><li>On-site parking available</li><li>Opportunity to grow with a dynamic and expanding company</li></ul><hr />Interested?Apply now and become a key part of our exciting growth journey!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Part Time - Office and Sales Support Manager

🌟 Technical Advisor 📍 Belper, United Kingdom🕒 39.5 hours per week💷 £27,349 per annum + up to £1,500 bonus Our client is looking for a Technical Advisor to join their Service Technical department in Belper. If you have a thirst for knowledge, a passion for problem-solving, and the drive to deliver world-class customer service, this could be the role for you. What You'll Do<ul><li>Provide technical advice to Gas Safe registered engineers and end users.</li><li>Diagnose and explain technical issues with clarity, accuracy, and diplomacy.</li><li>Deliver outstanding customer service over the phone in a fast-paced environment.</li><li>Work towards KPIs, ensuring performance and customer satisfaction.</li><li>Embrace seasonal demand: winter is busy with back-to-back calls, while summer offers quieter periods for training and development.</li></ul>What They're Looking For<ul><li>Strong technical aptitude and curiosity to understand how things work.</li><li>Experience in Level 3 technical support (ideal), with in-depth problem-solving skills.</li><li>Level 1 or 2 support experience considered if you demonstrate strong problem-solving ability.</li><li>GCSE Grade 4 or above (or equivalent) in English.</li><li>Computer literacy, including Microsoft applications and Salesforce.</li><li>Excellent communication skills and a team-oriented mindset.</li><li>Call centre experience is beneficial but not essential.</li></ul>What You'll Get<ul><li>Competitive salary of £27,349 per year plus up to £1,500 bonus.</li><li>25 days holiday + bank holidays.</li><li>Generous pension scheme for long-term financial security.</li><li>Modern, refurbished contact centre with sit-stand desks to boost productivity and wellbeing.</li><li>Clear shift planning to support work-life balance.</li><li>Fun team-building events and competitions.</li><li>Full product training provided.</li></ul> Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Technical Advisor

Customer Care Advisor

Typist

Class 1 Driver

Part Time - Office and Sales...

Job Details

Apply now

Have a Question?

Share this job

Jobs

Recruitment Solutions

Become a Recruitment Superhero

Company

Corporate Governance