Administrator

Building Maintenance Surveyor needed!!Salary: £24.46 per hourLocation: CB4, CambridgeHours: Monday - Friday 9am - 5pm - 37 hours a weekTill March 2026Location: Hybrid/Cowley Road and at various sites across the city (to conduct inspections),The Purpose of this role is: To ensure the effective delivery of inspections and repairs for council's housing and property portfolio, in compliance with the Council's policies, regulations, and landlord repair obligations. This includes conducting inspections, specifying complex repairs, assessing risk, and ensuring works are completed to high standards within agreed costs and timelines. In this role you will: 1. Be responsible for the completion of a variety of inspections (e.g. voids, mutual exchange, damp and mould) across the Council's property portfolio, ensuring compliance with the Council's current policies, void specification and guidelines for landlord repair obligations. This responsibility includes:2. Act as the specialist technical expert to support the housing maintenance team, providing appropriate technical input, professional advice and training to colleagues working across the service. 3. Line managing the assistant surveyor(s), including one-to-ones and monthly performance management. 4. Identify improved ways of working and deliver associated projects that will reduce cost and improve efficiency. 5. Carry out any other duties as required by your line manager from time to time in accordance with the grading of the post.Essential Qualifications &amp; Training: Academic qualification in building services or related discipline at least up to HND level or equivalent (post-holder should ideally already possess or be working towards a professional qualification in engineering or facilities management).  GCSE Maths and English (minimum Grade C) or equivalent.  Clean driving license.Apply today!!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Building Maintenance Surveyor

Food Hygiene InspectionsCambridge, CB2£19 per hourMonday - Friday 9am - 5pmTemporary: May 2026We are seeking a fully qualified Environmental Health Officer or Technical Officer to carry out approximately 250 Category C and D Food Hygiene Inspections within a 4 month period. The post holder will be required to undertake remote interventions and carry out food hygiene inspections according to risk and in accordance with statutory requirements, national guidance, Council policy and service delivery plans. Effective communication skills are essential for this role including the ability to negotiate in a broad range of often complex and difficult scenarios whilst organising / prioritising work to meet deadlines. Details of all visits and action taken will need to be accurately recorded in accordance with service policy and procedures by manual or electronic means for which the post holder will need to be comfortable with the use of ICT in general. The post holder must be able to work flexibly within the City, using their initiative / working jointly with both internal and external stakeholders as necessary. You must meet the requirements of the Food Standard's Agency's Code of Practice to undertake food hygiene official controls and interventions. In order to be considered it is essential that you have previous experience of working within a council, ideally in the last few years. You must be able to prove your food competency with over 20 hours of CPD and you must have completed a Food Hygiene inspection for a Local Authority in the last 6 months. A copy of relevant qualifications, CPD certificates and certificates of registration with EHORB/EHRB will be required.Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Food Hygiene Inspector

If you're a hard-working, reliable person and you enjoy working in fast-paced environments, then we want to hear from you.Technical administrative supportSalary: £14.60 per hourLocation: CB2, CambridgeHours: Monday - Friday 9am - 5pm - 37 hours a weekTill Jan 2026To provide technical administrative support to the Shared Service Building Control, in accordance with ISO9001:2018 Quality Management System, ensuring accurate, efficient processing of applications and excellent customer service.1. Handle customer enquiries (internal and external). Triaging and signposting to the correct person.2. Monitor building control mailboxes, action and distribute messages.3. Provide basic guidance on building control queries, escalating complex queries.4. Register and validate routine applications, perform data entry, and maintain application records ensuring standard operating procedures are followed and internal targets are achieved.5. Register and maintain records of Initial Notices and Competent Person Scheme as required by legislation.6. Take telephone payments.7. Process archive search requests, ensure fees are collected, and provide customer with documentation.8. Log and update inspection requests in the system9. Provide general administrative support.10. Follow standard operating procedures for financial processes, data protection, and service delivery.11. Assist with user testing of ICT systems and contribute to minor process improvements.Experience <ul><li>Knowledge and experience of working within a team environment.</li><li>Administrative experience, including accurate data entry and document management.</li><li>Experience dealing with customers (telephone and face-to-face) and providing clear, accurate information.</li><li>Knowledge of Microsoft Office systems including word and excel etc.</li><li>Working knowledge of database systems such as IDOX or Uniform.</li></ul> Apply today!!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Technical administrative support 

Lead Works Planner required!Salary: £19.32 to £19.81 per hourLocation: CambridgeHours: Monday - Friday 9am - 5pmTill May 2026In this role you will 1. Lead the work planning team, including mentoring and guiding work planners and administrative staff to achieve high standards of service delivery. 2. Lead initiatives to improve work planning processes to enhance operational efficiency, and elevate customer satisfaction, staying updated on industry best practice and regulatory requirements. 3. Deputise for the Service Improvement Manager, including working together to ensure effective use of resources across the team to achieve high standards of service delivery. 4. Provide oversight of work allocation, ensuring the most efficient use of resources within the team and subcontractors / suppliers, making informed decisions to manage workload distribution, especially during emergencies or high-demand periods. 5. Develop and implement robust plans and processes for effective work allocation, taking into account resource availability, priority levels, and customer demands. 6. Set and monitor key performance indicators (KPIs) for the team and ensure service delivery aligns with organisational goals. 7. Regularly analyse performance data, customer feedback, and job completion metrics to identify trends and recommend improvements. 8. Act as the senior point of contact for escalated customer complaints and queries, ensuring swift and satisfactory resolutions. 9. Work collaboratively with internal teams, including repairs and maintenance, housing management and customer services, to resolve complex inquiries. 10. Ensure all works, including subcontractor jobs, are accurately recorded, monitored, and completed within agreed timeframes and budgets. 11. Oversee the preparation of detailed statistical and performance reports, providing insights and recommendations for service improvement to senior management. 12. Manage sensitive and confidential information, ensuring accurate and timely reporting to support decision-making processes. 13. Coordinate with the Stores function to ensure materials and equipmentSeeking experienced candidate with background in social housing sector, housing maintenance who is local and prepared to be onsite 3-4 days a week between 9-5pm, some home working possible depending on service need. Must have strong line management skills. Apply today!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Lead Works Planner

Administration Officer needed!Salary: £15.31 per hourLocation: CB4, CambridgeHours: Monday - Friday 9am - 5pm - 37 hours a weekTill March 2026To provide vital administrative and customer service support, helping us deliver efficient, high-quality housing services for our residents.Apply today!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Administrator

Building Maintenance Surveyor

Food Hygiene Inspector

Technical administrative support

Lead Works Planner

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