Administration Assistant

If you're a hard-working, reliable person and you enjoy working in fast-paced environments, then we want to hear from you.

Admin Assistant

Salary: £14.82 per hour

Location: GL5, Stroud

Hours: Monday - Friday 9am - 5pm - 37 hours a week

Till March 2026

This temporary role will involve handling phone calls and performing administrative tasks, following appropriate training.

KEY DUTIES

* Deputise for Team Leader during periods of their absence to ensure all aspects of the service are covered.
* Support the Team Leader by providing process management and customer focus including:
* Quality Management system and website updates
* Customer surveys
* Calculate charges and consultee's based on proposed works
* Understanding freedom of Information and service complaints
* Case creation, registering applications
* Check fees and charges and contact customers to take payment
* Inputting electronic data, scanning, Idoxing, including applications, notifications, and competent persons.
* Process correspondence and documents into building control systems
* Handling enquiries either by telephone, email or face to face.
* Record site inspection requests in accordance with procedures.
* Be flexible to take on other appropriate duties when required.

SKILLS AND KNOWLEDGE
* Excellent written and verbal communication skills
* Excellent IT skills, including use of MS Office software and Document Management systems
* Ability to manage own time and workload
* Flexibility in approach
* Good team worker
* Ability to research and problem solve
* Excellent Customer Service skills.

Apply today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.