<h3>Be the Face of Rail Travel - Join a Top Employer!</h3>Looking for a career where every day makes a difference? This is your chance to join a four-times accredited Top Employer that kept the country moving during the pandemic and continues to play a vital role in connecting communities.We're a leading organisation in the rail industry that values its people and creates a safe, inclusive workplace where you can thrive. Diversity and inclusion are at the heart of what we do-we welcome applications from young people, women, ethnically diverse communities, LGBT+ individuals, and people with disabilities. We don't want you to "fit in"-we want you to add to our culture.<hr /><h3>The Role: On-Train Ticket Examiner</h3><ul><li>Location: Motherwell</li><li>Salary: £30,543 per annum after training (£21,193 during training)</li><li>Contract: Permanent, Full-Time (35 hours per week)</li><li>Shifts: Monday-Sunday, earliest start 04:19, latest finish 01:00</li><li>Training: 7-day commercial training + 2-day induction</li></ul>As a Ticket Examiner, you'll be the face of our organisation for thousands of passengers. Your mission? Deliver exceptional customer service, ensure safety and comfort, and handle ticketing with accuracy and professionalism.<hr /><h3>What You'll Do</h3><ul><li>Welcome passengers and create a first-class experience</li><li>Check and issue tickets, handle cash and card transactions</li><li>Assist passengers with disabilities (including using a portable ramp up to 15kg)</li><li>Stay calm and proactive when managing overcrowding or unexpected situations</li></ul><hr /><h3>What We're Looking For</h3><ul><li>Customer-facing experience and confidence with cash handling</li><li>A true people person who thrives on helping others</li><li>Ability to think on your feet and resolve issues constructively</li><li>Strong communication skills and integrity in everything you do</li></ul>No rail experience? No problem! We'll provide comprehensive training in customer service, commercial skills, first aid, fire safety, disability awareness, and conflict management.<hr /><h3>Why Join Us?</h3><ul><li>Competitive salary + 3% commission on ticket sales</li><li>Final Salary Pension Scheme</li><li>Free and discounted rail travel for you and your family</li><li>Generous holiday allowance</li><li>Access to Hapi benefits package</li></ul><hr /><h3>Selection Process</h3><ul><li>Microsoft Teams interview</li><li>Final interview</li><li>Medical questionnaire, references, Disclosure Scotland clearance, and a 6-month probation period</li></ul>Medical &amp; fitness standards apply due to rail safety requirements.<hr />✅ Ready to start a career where you make a real impact every day? Apply now and help us keep people moving!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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