<h4><strong>The Role</strong></h4><p>We are seeking an experienced <strong>Deputy Head of Catering</strong> to join our team at a reputable Contract Catering Site. Working alongside another Deputy Head of Catering, you will support the Head of Catering in delivering a professional, high-quality catering service. You will play a key role in maintaining standards, ensuring compliance, and meeting agreed objectives for the location.</p><p><strong>Position:</strong> Deputy Head of Catering</p><p><strong>Reports to:</strong> Head of Catering</p><p><strong>Responsible for:</strong> Shift Supervisors, Hospitality Assistants</p><hr /><h3><strong>Key Responsibilities</strong></h3><h4><strong>Health &amp; Safety Management</strong></h4><ul><li>Ensure all Health &amp; Safety and food safety procedures are understood and followed by the team.</li><li>Maintain accurate records and compliance with statutory regulations, including COSHH and allergen management.</li><li>Conduct risk assessments and monitor hygiene standards.</li><li>Report accidents and near misses promptly and maintain equipment in good working order.</li></ul><h4><strong>Team Leadership</strong></h4><ul><li>Support the Head of Catering in managing day-to-day operations and staff performance.</li><li>Delegate tasks effectively and ensure shift coverage.</li><li>Lead and motivate the front-of-house team to deliver exceptional service.</li><li>Oversee staff training, inductions, and appraisals, ensuring compliance with safer recruitment practices.</li></ul><h4><strong>Service Delivery</strong></h4><ul><li>Ensure high standards of food presentation and service at all times.</li><li>Manage hospitality bookings and oversee functions to agreed standards.</li><li>Monitor customer feedback and implement improvements where necessary.</li><li>Maintain strict adherence to allergen and dietary requirements.</li></ul><h4><strong>Financial Management</strong></h4><ul><li>Assist with payroll, budgeting, and cost control in line with financial targets.</li><li>Manage staff rotas and monitor labour costs.</li><li>Support the Head of Catering with financial reporting and procurement processes.</li></ul><h4><strong>Customer Experience &amp; Innovation</strong></h4><ul><li>Maintain strong relationships with the Site and respond to changing customer needs.</li><li>Introduce new service styles and food concepts to keep menus fresh and engaging.</li><li>Support marketing initiatives and themed events to enhance the dining experience.</li></ul><hr /><h3><strong>What We're Looking For</strong></h3><ul><li>Proven experience in catering management within education or contract catering.</li><li>Strong leadership and communication skills.</li><li>Excellent knowledge of Health &amp; Safety, food hygiene, and allergen management.</li><li>Ability to manage budgets and deliver outstanding customer service.</li></ul><p> </p><p>Interested?? Apply Now!!!</p><p>Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.</p>

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