<h2>Security Control Room Officer</h2><p><strong>Location:</strong> Edinburgh</p><p><strong>Division:</strong> Workplace Division - Facilities Branch <strong>Organisation:</strong> Public Sector Client</p><h3>Role Overview</h3><p>Join the dedicated Security Control Room Team, a vital part of a public sector client's 24/7 central security operations. Based in Edinburgh, this team is responsible for protecting assets and personnel through vigilant monitoring, rapid incident response, and mobile patrols.</p><p>As a Security Control Room Officer, you'll play a key role in maintaining the safety and integrity of sites operated by the public sector client. Your duties will include surveillance, alarm response, access control, and mobile patrols, ensuring a secure environment across all locations.</p><h3>Key Responsibilities</h3><ul><li>Operate CCTV systems and analytics to proactively detect and respond to security incidents</li><li>Monitor fire, intruder, and other alarm systems; attend sites and liaise with emergency services when necessary</li><li>Maintain detailed records of incidents, decisions, and shift handovers in accordance with control room protocols</li><li>Provide keyholder services for the public sector client and partner organisations, including site access and securing premises</li><li>Conduct scheduled and ad-hoc mobile patrols across Edinburgh to verify building and grounds security</li><li>Manage access control during silent hours, ensuring only authorised personnel enter secure sites</li><li>Serve as first responder for out-of-hours activations of the Resilience Room</li><li>Assist with administrative tasks to support smooth control room operations</li></ul><h3>Additional Information</h3><ul><li><strong>Shift Pattern:</strong> 12-hour shifts on a 4-on / 4-off rotational basis</li><li><strong>Allowance:</strong> 21% Shift Disturbance Allowance (pensionable and taxable)</li><li><strong>Requirements:</strong> Full UK driving licence and SC-level security clearance</li><li><strong>Training:</strong> SIA CCTV Operator's Licence training provided if not already held</li></ul><h3>Success Profile</h3><p>Candidates will be assessed on a mix of skills, experience, and behaviours aligned with the following competencies:</p><ul><li>Seeing the Big Picture - Level 1</li><li>Communicating and Influencing - Level 1</li><li>Delivering at Pace - Level 1</li><li>Working Together - Level 1</li></ul><p> </p><p>Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.</p>

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