Security Control

Security Control Room Officer

Location: Edinburgh

Division: Workplace Division - Facilities Branch Organisation: Public Sector Client

Role Overview

Join the dedicated Security Control Room Team, a vital part of a public sector client's 24/7 central security operations. Based in Edinburgh, this team is responsible for protecting assets and personnel through vigilant monitoring, rapid incident response, and mobile patrols.

As a Security Control Room Officer, you'll play a key role in maintaining the safety and integrity of sites operated by the public sector client. Your duties will include surveillance, alarm response, access control, and mobile patrols, ensuring a secure environment across all locations.

Key Responsibilities

• Operate CCTV systems and analytics to proactively detect and respond to security incidents
• Monitor fire, intruder, and other alarm systems; attend sites and liaise with emergency services when necessary
• Maintain detailed records of incidents, decisions, and shift handovers in accordance with control room protocols
• Provide keyholder services for the public sector client and partner organisations, including site access and securing premises
• Conduct scheduled and ad-hoc mobile patrols across Edinburgh to verify building and grounds security
• Manage access control during silent hours, ensuring only authorised personnel enter secure sites
• Serve as first responder for out-of-hours activations of the Resilience Room
• Assist with administrative tasks to support smooth control room operations

Additional Information

• Shift Pattern: 12-hour shifts on a 4-on / 4-off rotational basis
• Allowance: 21% Shift Disturbance Allowance (pensionable and taxable)
• Requirements: Full UK driving licence and SC-level security clearance
• Training: SIA CCTV Operator's Licence training provided if not already held

Success Profile

Candidates will be assessed on a mix of skills, experience, and behaviours aligned with the following competencies:

• Seeing the Big Picture - Level 1
• Communicating and Influencing - Level 1
• Delivering at Pace - Level 1
• Working Together - Level 1

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.