Housing Solutions Officer - Temporary ContractHourly Rate: £15.06Contract Duration: Until end of January 2026 (extension likely)Location: Exeter, EX1 (hybrid with minimum 40% worked in the office). We are seeking a committed and knowledgeable Housing Solutions Officer to join our team on a temporary basis. This role is critical in delivering high-quality housing advice and support to individuals who are homeless or at risk of homelessness, ensuring the Council's statutory duties under the Homelessness Reduction Act 2018 are fulfilled.Key Responsibilities:<ul><li>Provide comprehensive housing advice face-to-face, by phone, and email across a wide range of housing issues.</li><li>Conduct initial assessments and investigations for individuals presenting as homeless or threatened with homelessness.</li><li>Manage a caseload and determine duties under the Homelessness Reduction Act, offering person-centred advice and advocacy.</li><li>Liaise with external agencies including outreach services, hostel providers, and support organisations to develop creative housing solutions.</li><li>Take proactive steps to prevent homelessness, including interventions to help clients retain or regain accommodation.</li><li>Safeguard vulnerable clients by working with relevant services and making referrals where necessary.</li><li>Deputise for colleagues as required to maintain service standards and ensure timely placement into temporary accommodation.</li><li>Contribute to government targets and strategic objectives through data collection and reporting.</li><li>Attend multi-agency review meetings and relevant training sessions.</li></ul>Desirable Experience:<ul><li>Prior experience working with homeless individuals.</li><li>Strong background in casework and advocacy.</li><li>In-depth understanding of housing legislation, including Case Law and the Homelessness Reduction Act 2018.</li></ul>This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals. If you have the relevant experience and a proactive approach, we encourage you to apply.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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