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Client Success & Marketing Executive

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Job Details

Published
Location
Castle Donington, Leicestershire
Role Type
Permanent
Salary
£24,000 - £30,000 per annum
Job Ref: JN -102025-124497_1760966800

Client Success & Marketing Executive - Customer Focused with a Marketing Mindset!

📍 Location: Derby

🕒 Job Type: Full-time

💰 Salary: £24,000 - £30,000 (DOE)

🎯 Bonus: Monthly Company-Wide Bonus Scheme (Discretionary, approx. £5,000/year)

Are you a customer service professional looking to step into a more strategic, growth-focused role? Do you enjoy building relationships, solving problems, and exploring the world of marketing and account management?

Our client is seeking someone with a passion for people and a curiosity for marketing. Whether you're experienced in customer support or just starting out, if you're eager to learn and grow, this opportunity offers a clear path to progression and international exposure.


What You'll Be Doing

As an Affiliate Account Manager, you'll be the key point of contact for a portfolio of affiliate partners. You'll nurture relationships, analyse performance, and help shape marketing strategies that drive global success.

Your day-to-day will include:

  • Providing top-tier support to affiliate partners via email, phone, and instant messaging
  • Reviewing and onboarding new affiliates with a focus on quality and compliance
  • Monitoring campaign performance and identifying opportunities to improve ROI
  • Ensuring marketing campaigns meet compliance standards, especially for high-profile clients
  • Building strong relationships to unlock growth and long-term success
  • Attending major industry events in cities like Las Vegas, New York, Dubai, and Barcelona
  • Contributing to a positive and professional team culture

What We're Looking For

  • 1+ year in customer service, account management, or sales-related roles (preferred)
  • Excellent communication skills - written and verbal
  • GCSE Maths Grade B/6 or above
  • A proactive, organised, and detail-oriented approach
  • Analytical mindset with the ability to meet deadlines
  • A genuine interest in marketing and account management
  • Experience in affiliate marketing is a bonus, but not essential

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Apply now

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What candidates say

I've worked at great companies and enjoyed trying out new roles and learning new skills.

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